Purpose :

Provides care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager in addition to providing front office support in clinical areas as needed

Essential Duties / Responsibilities :

• Prepares patient for and assists with examinations
• Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed
• Collects patient data and maintains records of vital statistics and physiological / biological information in Electronic Medical Records (EMR) system
• Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications
• Conducts specified laboratory tests
• Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in / faxing prescriptions
• Communicates with managed care for prior authorizations. Schedules procedures on campus and off site
• Responsible to respond to / triage patient phone calls and messages

Other Duties :

All other duties as assigned by Department Manager

QUALIFICATIONS

Required :

• Active CMA or RMA Certification from accredited association.
• Successfully completed and passed an accredited Associates Degree program in Medical Assisting or an accredited CMA program.
• BLS / CPR Certification.

Preferred :

One year clinical experience

Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees.

We are committed to treating everyone equally with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran’s status, sexual preference, disability, genetic information, or any other class protected under state or federal law.

ADA Physical Demands :

Rarely (Less than .5 hrs / day) Occasionally (0.6 2.5 hrs / day) Frequently (2.6 5.5 hrs / day) Continuously (5.6 8.0 hrs / day)

Physical Demand

Required?

Frequency

Standing

Continuously

Sitting

Frequently

Walking

Continuously

Kneeling / Crouching

Rarely

Lifting

Rarely

Certified Medical Assistant (CMA) Competencies

General

• Customer Service
• Professionalism / Integrity / Responsibility
• Teamwork / Process Focus
• Dependability / Punctuality
• Interpersonal Relationships / Communication
• Judgment / Decision Making / Problem Solving
• Quality / Quantity
• Initiative
• Safety / Housekeeping
• Organizational Skills / Time Management
• Meds / IVs
• Specimen Collection
• Assessment Skills
• Phone Skills / Triage
• Equipment Use / Maintenance
• Procedures
• Computer Knowledge
• Documentation

Licensing Required : CMA

Last updated : 2024-05-19