About Wilmington HealthSince 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.PurposeAdministers nursing care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager, by performing the following dutiesEssential Duties/Responsibilities

• Prepares patient for and assists with examinations
• Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed
• Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system
• Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications
• Conducts specified laboratory tests
• Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions
• Communicates with managed care for prior authorizations. Schedules procedures on campus and off site
• Responsible to respond to/triage patient phone calls and messages
• Educates patients and instructs on any medications, treatment plans, etc.

Other Duties

• All other duties as assigned by Department Manager

Required QUALIFICATIONS

• Active CMA or RMA Certification from accredited association.
• Successfully completed and passed an accredited Associates Degree program in Medical Assisting or an accredited CMA program.

Preferred

• One year clinical experience

ADA Physical DemandsRarely (Less than .5 hrs/day) Occasionally (0.6 – 2.5 hrs/day) Frequently (2.6 – 5.5 hrs/day) Continuously (5.6 – 8.0 hrs/day)Physical DemandRequired?FrequencyStandingContinuouslySittingFrequentlyWalkingContinuouslyKneeling/CrouchingRarelyLiftingRarely Certified Medical Assistant (CMA) Competencies General

• Customer Service
• Professionalism/Integrity/Responsibility
• Teamwork/Process Focus
• Dependability/Punctuality
• Interpersonal Relationships/Communication
• Judgment/Decision Making/Problem Solving
• Quality/Quantity
• Initiative
• Safety/Housekeeping
• Organizational Skills/Time Management
• Meds/IVs
• Specimen Collection
• Assessment Skills
• Phone Skills/Triage
• Equipment Use/Maintenance
• Procedures
• Computer Knowledge
• Documentation

Licensing Required: CMA/RMA