25 Insurance Customer Service Representative Jobs in Overland Park, KS
Williamson & Associates. Inc is Hiring an Insurance Customer Service Representative Near Overland Park, KS
Job Description
Join Williamson & Associates, Inc., a customer-focused insurance agency rooted in Overland Park, Kansas, with a vision that combines hybird-remote work with the connection to our local community. We believe in building relationships and providing exceptional service that exceeds our clients' expectations. As our Insurance Customer Service Representative, you'll be a vital part of our team, engaging with policyholders, addressing their inquiries, and ensuring their insurance needs are met with care and expertise.. Entry-level applicants will begin with a $32,266 base salary and can earn at least an additional $3,080 in bonuses during their first year.
If you have prior insurance experience, we will provide the tools, environment, and opportunity for you to grow your career in the insurance business as a member of our incredible team. Experienced applicants start with a $36,062 base salary and top performers can earn an additional $5,,160 in Bonuses.
If you have a passion for customer service, enjoy working in a dynamic environment, and value being part of a team that prioritizes client satisfaction, Williamson & Associates, Inc. is the place for you. Come be a part of our dedicated team today!
BenefitsHourly Base Salary Bonus Opportunities
Paid Time Off (PTO)
Work from Home
Flexible Schedule
Dental Insurance
Vision Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
ResponsibilitiesClient Support: Respond promptly to client inquiries, providing assistance and solutions to their insurance-related questions.
Policy Management: Process policy changes, updates, and ensure accurate documentation for client records.
Customer Communication: Communicate effectively with clients via phone and email, maintaining a professional and friendly demeanor.
Issue Resolution: Handle and resolve customer complaints and issues in a timely and satisfactory manner.
Documentation: Maintain detailed and accurate records of client interactions, ensuring data integrity and compliance with company policies.
RequirementsCustomer Service Experience: Previous experience in customer service or a related field is beneficial.
Communication Skills: Excellent verbal and written communication skills to interact effectively with clients and team members.
Problem-Solving Abilities: Strong critical thinking and problem-solving skills to address client concerns effectively.
Empathy: Ability to understand and empathize with clients, providing support and guidance through challenging situations.
Adaptability: Flexibility to work in a hybrid remote setting and adjust to changing priorities as needed.
Team Player: Collaborative mindset with a focus on building positive relationships and contributing to team success.
Job Summary
Full Time
$34k-42k (estimate)
05/02/2024
05/20/2024
williamsonandassociatesinc.com
GREENBANK, WA
<25
Private
DAN WILLIAMSON
<$5M
Wholesale
Related Companies
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
