Job Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries and concerns, and ensuring their overall satisfaction. Responsibilities: - Analyze customer inquiries and provide accurate and timely responses - Deliver excellent customer service by understanding customer needs and offering appropriate solutions - Communicate effectively with customers through various channels, including phone, email, and chat - Assist customers with product information, pricing, and order processing - Conduct outbound calls to follow up on customer inquiries or resolve any issues - Perform data entry tasks to update customer information in the system - Collaborate with other departments to resolve complex customer issues - Meet or exceed established performance goals and targets Requirements: - Previous experience in customer service or a related field is preferred - Strong communication skills, both verbal and written - Ability to provide exceptional customer service in a professional manner - Proficiency in English; fluency in Spanish is a plus - Excellent phone etiquette and active listening skills - Strong problem-solving skills with the ability to think quickly on your feet - Ability to multitask and prioritize tasks effectively - Proficient in data entry and navigating computer systems Benefits: - Competitive salary based on experience - Comprehensive training program provided - Opportunities for career growth and advancement within the company If you are a motivated individual with a passion for providing excellent customer service, we encourage you to apply for this position. We look forward to reviewing your application.

Job Type: Full-time

Pay: $15.13 - $20.00 per hour

Expected hours: 40 per week

Benefits:

• Flexible schedule

Experience level:

• No experience needed

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Ability to Relocate:

• Overland Park, KS 66210: Relocate before starting work (Required)

Work Location: In person