36 Insurance Customer Service Representative Jobs in Overland Park, KS
Ted Miller - State Farm is Hiring an Insurance Customer Service Representative Near Overland Park, KS
Job Overview:
Ted Miller State Farm is currently looking for a highly motivated Customer Service Representative (CSR) to join our team. State Farm is a highly regarded brand, and we aim to provide remarkable customer service. Our team is looking for a CSR applicant with strong customer relationship skills. The CSR should have positive energy and have a problem-solving mindset to assist all our customers. The CSR position is valuable piece to the growth of our Agency, and we look forward to our next team member. If this sounds like you, please apply. We would like to learn more about you!
Job Expectations:
- Answer incoming customer inquiries via phone, email, or chat
- Assist customers with billing questions
- Process customer changes to their Auto and Home insurance policies
- Provide product recommendations and educate customers on insurance needs
- Conduct outbound calls to follow up with customers or provide Auto and Home insurance quotes
Qualifications:
- Excellent communication skills, both written and verbal
- Strong problem-solving abilities and attention to detail
- Ability to analyze customer needs and provide appropriate solutions
- Previous experience in customer service or related field preferred
- Proficient in data entry and computer skills
- Sales experience is beneficial but not required
- Must be able to obtain Property and Casualty License
If you are a motivated individual with a passion for delivering outstanding customer service, we would love to hear from you. Join our team as a Customer Service Representative and contribute to our mission of providing exceptional service to our valued customers.
Job Type: Full-time
Pay: $15.13 - $18.33 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Work from home
Experience level:
- 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
- Office
Ability to Commute:
- Overland Park, KS 66210 (Required)
Ability to Relocate:
- Overland Park, KS 66210: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$37k-47k (estimate)
05/16/2024
09/12/2024
The job skills required for Insurance Customer Service Representative include Customer Service, Problem Solving, CSR, Communication Skills, Billing, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
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