Job Summary: Administrative Assistant / Front Desk Receptionist at the Wildland Firefighter Foundation

Location: 2393 W. Airport Way, Boise, ID 83705 HQ

Position Type: Permanent Full-Time

About Us: The Wildland Firefighter Foundation is dedicated to supporting the heroes who fight wildfires. Our mission extends to the families of those who have been affected by wildland fires. We are seeking a dedicated Administrative Assistant/Front Desk Receptionist to join our team and contribute to our cause.

Job Overview: As the first point of contact, you will play a vital role in shaping our visitors' first impressions. This position involves a mix of reception, administrative tasks, and retail responsibilities, providing a unique opportunity to interact with our supporters and staff daily. You will work in collaboration with our Communications Manager and report directly to the Executive Director.

Responsibilities:

• Greet, assist, and provide a friendly and professional welcome to visitors.
• Manage incoming calls, direct them appropriately, and provide accurate information about our services and mission.
• Perform administrative duties including data entry, filing, photocopying, and managing correspondence.
• Coordinate and sell merchandise, manage inventory, and fulfill online orders.
• Schedule appointments, manage calendars, and support the organization during special events.
• Assist with membership tasks, including appreciation letters and tracking information.
• Coordinate with volunteers who support various front desk and administrative functions.

Experience and Skills Required:

• High school diploma, with two years of experience in the service or administrative industry preferred but not required.
• Strong passion for the Wildland Firefighter Foundation's mission.
• Proficiency in Microsoft Office Suite and experience with database management programs.
• Excellent organizational, multitasking, and prioritizing abilities.
• Exceptional customer service, communication, and interpersonal skills.
• Basic math and accounting skills; critical thinking, evaluation, and analytical skills.
• Experience working with volunteers is a bonus.

Why Join Us? This is a chance to be part of a passionate team dedicated to making a difference in the lives of wildland firefighters and their families. We offer a supportive work environment, opportunities for professional growth, and the satisfaction of contributing to a vital cause.

Application Process: If you are a self-motivated individual with a deep passion for our mission and possess the required skills, we encourage you to apply. Please submit your resume and a cover letter outlining your interest and qualifications.

Note: Only qualified candidates will be contacted for an interview. Upon hire, applicant will be subject to a 90-day probationary period, with benefits offered after successful completion of the probationary period. Thank you for your interest in joining our team and supporting our wildland firefighting community.

Job Type: Full-time

Pay: From $18.00 per hour

Expected hours: 38 – 42 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person