Jefferson | Type: Staff

Location: Jefferson

Department: IT

Position Title: IT Coordinator (Help Desk)

Position Summary: The IT Coordinator (Help Desk) is responsible for providing superior guest service through the functions of this position to all Wild Rose Casino & Hotel guests.

In addition to the below key duties and responsibilities, all Wild Rose team members are ambassadors of the Wild Rose brand and culture.

We encourage our team members to have more fun when they work at Wild Rose. As we say working here shouldn’t be this much fun!

Essential Functions: The essential functions and responsibilities of this position are:

• Ensure proper functioning of the company’s information process system
• Investigates and resolves user software and hardware problems
• Answers questions and resolves problems by applying knowledge of software, hardware and procedures
• Provides oral and written reports and analysis to the IT Manager
• Calls software and hardware vendors to request service regarding defective products
• Other duties as assigned.

Schedule: The schedule for this position is classified as full-time.

Salary: $13.75 / per hour plus attendance incentive

This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Employee benefits may vary by location, position, length of service, and employment status.

Wild Rose Casino & Hotel is an Equal Opportunity Employer dedicated to non-discrimination in employment.

All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.