Job Description
The primary purpose of the Center Assistant Manager (CAM) is to support the growth and production of the Corp. Marketing Road Program (CMRP) and contribute to the improvement of production of the team while maintaining on amicable relationship with Marketing Coordinators, Director, Location Manager and personnel.
To perform this job successfully, an individual must be able to perform each essential duties and responsibilities satisfactorily. Additionally, the person must possess and adhere to the following core company values:
Integrity
Passion
Work Ethic
Essential Duties and Responsibilities
The Center Assistant Manager (CAM) is directly responsible for the following tasks/duties. Duties include but are not limited to the below tasks. Other duties may be assigned or removed based on business needs.
Provide excellent customer service and sales
Liaison to Center Manager and Director with the operations of the Corp. Marketing Road Program by supporting the Center Manager of the assigned location job duties
Assist with supervision of staff and Center operations
Assist the Center Manager with recruitment efforts, e.g. interview/selection of qualified candidates
Ensure the Center is fully staffed at all times and cover for staff when needed
Supervise and train staff with Sales tactics provided by Corp. Marketing Road Program
Maintain current knowledge and enforcement of Westgate Policies, Procedures, Guidelines, and training per Corp. Marketing Road Program
Responsible for individual and group sales goals/quotas; tours, tickets, and rooms
Assist with scheduling, schedule requests, cash handling forms, policies, procedures, and guidelines confirming cash amounts keeping the Center Manager apprised of issues
Maintain supplies and inventory for the location
Assist with employment engagement tactics to ensure staff is fully engaged
Ensure the location is well-kept, clean, and maintain
Monitor the performance of the team alongside Center Manager
SUPERVISORY RESPONSIBILITIES
Supervisory Responsibilities as assigned.