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Member service representative
$36k-44k (estimate)
Full Time | Banking 3 Months Ago
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WESTconsin Credit Union is Hiring a Member service representative Near Hudson, WI

Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WEST consin Credit Union.

We are looking for an enthusiastic individual that wants to join our team. You will be given the opportunity to showcase your relationship building skills to enhance the member experience.

You will be working in our Hudson Office, where conversation and getting to know our members is a privilege. You will gain extensive knowledge in our products and services through our exceptional training program! If you desire an exciting, new career and this sounds like a way you'd like to spend your day;

we encourage you to apply!

Primary Responsibilities

  • Represent the Credit Union to members in a friendly, positive, and professional manner
  • Provide prompt, efficient, confidential, and accurate service in the processing of transactions
  • Responds to members' requests, problems, and complaints, and / or directs them to proper person for assistance and resolution
  • Learns to recognize member's needs for services, and presents and refers them appropriately
  • Handles all monetary transactions for members

Qualifications

  • This position requires a high school diploma or equivalent and a proven track record in customer service
  • Proficiency in basic computer, data entry and typing skills is required
  • A positive attitude, professional image, and self-motivation are essential in the teller role
  • Excellent oral and written communication skills are required
  • This is a Full-time position that includes an every other Saturday rotation

Why WEST consin

  • Excellent Health Care Plans - Medical / Dental / Vision / Prescription Drug Coverage
  • A generous 401(k) with Company Contribution and Match
  • Flexible Spending Accounts
  • Competitive Compensation
  • Student Loan Reimbursement Program
  • Healthy Living Fund Contribution
  • Long Term Disability
  • Employee & Dependent Life Insurance
  • PTO / 11 Paid Holidays

Visit WESTconsin Careers

Job Posted by ApplicantPro

Last updated : 2024-05-11

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$36k-44k (estimate)

POST DATE

02/27/2024

EXPIRATION DATE

08/09/2024

WEBSITE

westconsincu.org

HEADQUARTERS

PRESCOTT, WI

SIZE

200 - 500

FOUNDED

1939

CEO

JULIE MOE

REVENUE

$50M - $200M

INDUSTRY

Banking

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About WESTconsin Credit Union

Founded in 1939, WESTconsin Credit Union is one of the region's strongest financial services providers. Our history takes us back to primarily serving the Menomonie area agricultural community, then operating as Menomonie Farmers Credit Union. We expanded in membership base over the next several years and merged with other small credit unions in the region. In the summer of 1990, we recognized this growth by changing our name to WESTconsin Credit Union. Today, our field of membership footprint includes twenty-five counties across west central Wisconsin and east central Minnesota with offices i...n Altoona, Amery, Baldwin, Barron, Chippewa Falls, Eau Claire, Ellsworth, Hudson, Menomonie, New Richmond, Prescott, River Falls and Spring Valley, Wisconsin. We exist to serve the financial needs of our member-owners (accountholders) and our communities. As a not-for-profit financial services organization, we are owned and operated by and for our members. Our members receive dividends back on a daily basis in the form of low-fee products and services. In addition, our not-for-profit status enables us to operate at a lower cost than many for-profit institutions, and helps WESTconsin offer competitive loan and savings rates to our members. We're based right here in your community, owned by community members like you. You get a higher level of personal service, and can build a long-lasting relationship with people who can help you find the best financial solutions to your unique needs. WESTconsin Credit Union is an equal opportunity employer. More
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The job skills required for Member service representative include Written Communication, ATM, Credit Card, Listening, Data Entry, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.

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If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Member Service Representative job description and responsibilities

Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.

12/18/2021: Huntsville, AL

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/31/2021: Gastonia, NC

They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.

01/09/2022: Knoxville, TN

Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.

02/06/2022: Seattle, WA

The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).

01/03/2022: Wichita, KS

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Member Service Representative jobs

An associate member service also manages membership application requests and evaluates eligibility.

03/03/2022: Idaho Falls, ID

Building member relationships through quality service experiences.

01/04/2022: Colorado Springs, CO

Process service requests and create authorizations to communicate transportation details to partners.

01/31/2022: Atlanta, GA

Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.

02/15/2022: Danbury, CT

Provided great member service that reflected on repeat and referral members.

02/27/2022: Atlantic City, NJ

Step 3: View the best colleges and universities for Member Service Representative.

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