12 Member service representative Jobs in Chippewa Falls, WI
WESTconsin Credit Union is Hiring a Member service representative Near Chippewa Falls, WI
Our Member Service Representatives work collaboratively with the Office Supervisor and entire Member Services team. The Member Services Representative is comfortable modeling a proactive approach to helping members identify needs and offering products and services to meet those needs.
If you desire an exciting, new career and this sounds like a way you'd like to spend your day; we encourage you to apply!
Primary Responsibilities
Opens new share accounts (savings, checking, money market, certificate, commercial, organizational, and benefit accounts, individual retirement, health savings accounts, trust accounts, estate, custodial, and guardianship accounts) or closes existing accounts by gathering and entering necessary information into computer system;
and processes necessary paperwork
Posts transactions on computer system including deposits, withdrawals, loan payments, transfers, check cashing, credit and cash advances;
and handles money order, travelers check, and certified check purchases
- Evaluates member needs by asking appropriate questions and listening carefully; and refers members to appropriate employees
- Offers and encourages the use of products that meet member needs
- Provides savings, loan, and other product features, benefits, and information (including savings, checking, money market, certificate, and individual retirement accounts, CALL-24, direct deposit, ATM / debit cards, stop payments, savings bonds, safe deposit boxes, consumer and line of credit loans, credit cards, extended warranty coverage, and credit life and disability insurance)
- Balances teller cash drawer; notifies supervisor of cash variations; prepares daily balancing reports; and balances accounting center
Qualifications
- High school diploma or equivalent
- Proven track record in a sales / customer service environment
- Proficiency in basic computer, data entry and typing skills
- Positive attitude, professional image, and self-motivation
- Excellent oral and written communication skills
- Ability to work a part time schedule (up to 25 hours / week and an every other Saturday rotation
Why WESTconsin?
- 401K Contribution and Match Plan
- Healthy Living Fund Contribution
- Employee Assistance Program
Visit WESTconsin Careers
We are an equal opportunity employer.
Job Posted by ApplicantPro
Last updated : 2024-06-08
Job Summary
Full Time
Banking
$34k-41k (estimate)
03/29/2024
09/01/2024
westconsincu.org
PRESCOTT, WI
200 - 500
1939
JULIE MOE
$50M - $200M
Banking
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About WESTconsin Credit Union
Founded in 1939, WESTconsin Credit Union is one of the region's strongest financial services providers. Our history takes us back to primarily serving the Menomonie area agricultural community, then operating as Menomonie Farmers Credit Union. We expanded in membership base over the next several years and merged with other small credit unions in the region. In the summer of 1990, we recognized this growth by changing our name to WESTconsin Credit Union. Today, our field of membership footprint includes twenty-five counties across west central Wisconsin and east central Minnesota with offices i...n Altoona, Amery, Baldwin, Barron, Chippewa Falls, Eau Claire, Ellsworth, Hudson, Menomonie, New Richmond, Prescott, River Falls and Spring Valley, Wisconsin. We exist to serve the financial needs of our member-owners (accountholders) and our communities. As a not-for-profit financial services organization, we are owned and operated by and for our members. Our members receive dividends back on a daily basis in the form of low-fee products and services. In addition, our not-for-profit status enables us to operate at a lower cost than many for-profit institutions, and helps WESTconsin offer competitive loan and savings rates to our members. We're based right here in your community, owned by community members like you. You get a higher level of personal service, and can build a long-lasting relationship with people who can help you find the best financial solutions to your unique needs. WESTconsin Credit Union is an equal opportunity employer.
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The job skills required for Member service representative include Customer Service, Products and Services, Written Communication, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Member service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member service representative positions, which can be used as a reference in future career path planning. As a Member service representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member service representative. You can explore the career advancement for a Member service representative below and select your interested title to get hiring information.
If you are interested in becoming a Member Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Member Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Member Service Representative job description and responsibilities
Provided members high-level customer service to ensure complete satisfaction by fulfilling their requests and concerns through effective communication and member engagement.
12/18/2021: Huntsville, AL
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
12/31/2021: Gastonia, NC
They deliver high-quality customer service, listening to members' requests and working to find the appropriate solution.
01/09/2022: Knoxville, TN
Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service.
02/06/2022: Seattle, WA
The statement of service must provide the branch of service, rate/rank, all dates of service, the expected date of discharge and anticipated character of service (Honorable, General, etc.).
01/03/2022: Wichita, KS
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Member Service Representative jobs
An associate member service also manages membership application requests and evaluates eligibility.
03/03/2022: Idaho Falls, ID
Building member relationships through quality service experiences.
01/04/2022: Colorado Springs, CO
Process service requests and create authorizations to communicate transportation details to partners.
01/31/2022: Atlanta, GA
Customer service representatives must have high EQ, be excellent at communication, and have superb problem solving skills.
02/15/2022: Danbury, CT
Provided great member service that reflected on repeat and referral members.
02/27/2022: Atlantic City, NJ
Step 3: View the best colleges and universities for Member Service Representative.
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