6 Member Services Representative Jobs in Chippewa Falls, WI
WESTconsin Credit Union is Hiring a Member Services Representative Near Chippewa Falls, WI
Job Description
WESTconsin Credit Union is seeking a talented Member Services Representative that has a passion for customer service! You will be working in our upcoming Chippewa Falls Office, where conversation and getting to know our members is a privilege. Our Member Service Representatives work collaboratively with the Office Supervisor and entire Member Services team. The Member Services Representative is comfortable modeling a proactive approach to helping members identify needs and offering products and services to meet those needs. If you desire an exciting, new career and this sounds like a way you'd like to spend your day; we encourage you to apply!
Primary Responsibilities
- Opens new share accounts (savings, checking, money market, certificate, commercial, organizational, and benefit accounts, individual retirement, health savings accounts, trust accounts, estate, custodial, and guardianship accounts) or closes existing accounts by gathering and entering necessary information into computer system; and processes necessary paperwork
- Posts transactions on computer system including deposits, withdrawals, loan payments, transfers, check cashing, credit and cash advances; and handles money order, travelers check, and certified check purchases
- Evaluates member needs by asking appropriate questions and listening carefully; and refers members to appropriate employees
- Offers and encourages the use of products that meet member needs
- Provides savings, loan, and other product features, benefits, and information (including savings, checking, money market, certificate, and individual retirement accounts, CALL-24, direct deposit, ATM/debit cards, stop payments, savings bonds, safe deposit boxes, consumer and line of credit loans, credit cards, extended warranty coverage, and credit life and disability insurance)
- Balances teller cash drawer; notifies supervisor of cash variations; prepares daily balancing reports; and balances accounting center
Qualifications
- High school diploma or equivalent
- Proven track record in a sales/customer service environment
- Proficiency in basic computer, data entry and typing skills
- Positive attitude, professional image, and self-motivation
- Excellent oral and written communication skills
- Ability to work a part time schedule (up to 25 hours/week and an every other Saturday rotation
Why WESTconsin?
- 401K Contribution and Match Plan
- Healthy Living Fund Contribution
- Employee Assistance Program
Visit WESTconsin Careers
We are an equal opportunity employer.
Job Posted by ApplicantProJob Summary
Full Time
$34k-41k (estimate)
06/07/2024
06/23/2024
westconsincu.org
PRESCOTT, WI
200 - 500
1939
JULIE MOE
$50M - $200M
Banking
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About WESTconsin Credit Union
Founded in 1939, WESTconsin Credit Union is one of the region's strongest financial services providers. Our history takes us back to primarily serving the Menomonie area agricultural community, then operating as Menomonie Farmers Credit Union. We expanded in membership base over the next several years and merged with other small credit unions in the region. In the summer of 1990, we recognized this growth by changing our name to WESTconsin Credit Union. Today, our field of membership footprint includes twenty-five counties across west central Wisconsin and east central Minnesota with offices i...n Altoona, Amery, Baldwin, Barron, Chippewa Falls, Eau Claire, Ellsworth, Hudson, Menomonie, New Richmond, Prescott, River Falls and Spring Valley, Wisconsin. We exist to serve the financial needs of our member-owners (accountholders) and our communities. As a not-for-profit financial services organization, we are owned and operated by and for our members. Our members receive dividends back on a daily basis in the form of low-fee products and services. In addition, our not-for-profit status enables us to operate at a lower cost than many for-profit institutions, and helps WESTconsin offer competitive loan and savings rates to our members. We're based right here in your community, owned by community members like you. You get a higher level of personal service, and can build a long-lasting relationship with people who can help you find the best financial solutions to your unique needs. WESTconsin Credit Union is an equal opportunity employer.
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The following is the career advancement route for Member Services Representative positions, which can be used as a reference in future career path planning. As a Member Services Representative, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative. You can explore the career advancement for a Member Services Representative below and select your interested title to get hiring information.
