5 Member Services Representative II Jobs in Eau Claire, WI
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WESTconsin Credit Union is Hiring a Member Services Representative II Near Eau Claire, WI
Do you enjoy learning about a company's products and services and sharing that knowledge with others? If so, we may have the perfect opportunity for you to spend your day at WESTconsin Credit Union. We are looking for an enthusiastic individual to join our team in a Full-Time Member Services Representative II role. You will be given the opportunity to showcase your relationship building skills to enhance our member experience; making a difference in their financial lives. You will be working in our Eau Claire location where conversation and getting to know our members is a privilege. You will gain extensive knowledge in our products and services through our exceptional training program! If you desire an exciting, new career and this sounds like a way you would like to spend your day, we encourage you to apply!
Primary Responsibilities:
- Represent the Credit Union to members in a friendly, positive, and professional manner
- Provide prompt, efficient, confidential, and accurate service in the processing of transactions in a Teller role
- Open new share accounts (savings, checking, money market, certificate, commercial, organizational, and benefit accounts, individual retirement, health savings accounts, trust accounts, estate, custodial, and guardianship accounts)
- Provide savings, loan, and other product features, benefits, and information
- Respond to members' requests, problems, and complaints, and/or direct them to proper person for assistance and resolution
- Learn to recognize member's needs for services, and presents and refers them appropriately
Qualifications:
- High school diploma or equivalent
- Proven track record in customer service
- Proficiency in basic computer, data entry and typing skills is required
- A positive attitude, professional image, and self-motivation are essential
- Excellent verbal and written communication skills are required
- Full time availability is needed
Why WESTconsin?
- Excellent Health Care Plans - Medical/Dental/Vision/Prescription Drug Coverage
- A generous 401(k) with Company Contribution and Match
- Flexible Spending Accounts
- Competitive Compensation
- Student Loan Reimbursement Program
- Healthy Living Fund Contribution
- Long Term Disability
- Employee & Dependent Life Insurance
- PTO/11 Paid Holidays
Visit WESTconsin Careers
We are an equal opportunity employer.
Job Summary
Full Time
Banking
$34k-41k (estimate)
05/06/2023
04/26/2024
westconsincu.org
PRESCOTT, WI
200 - 500
1939
JULIE MOE
$50M - $200M
Banking
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About WESTconsin Credit Union
Founded in 1939, WESTconsin Credit Union is one of the region's strongest financial services providers. Our history takes us back to primarily serving the Menomonie area agricultural community, then operating as Menomonie Farmers Credit Union. We expanded in membership base over the next several years and merged with other small credit unions in the region. In the summer of 1990, we recognized this growth by changing our name to WESTconsin Credit Union. Today, our field of membership footprint includes twenty-five counties across west central Wisconsin and east central Minnesota with offices i...n Altoona, Amery, Baldwin, Barron, Chippewa Falls, Eau Claire, Ellsworth, Hudson, Menomonie, New Richmond, Prescott, River Falls and Spring Valley, Wisconsin. We exist to serve the financial needs of our member-owners (accountholders) and our communities. As a not-for-profit financial services organization, we are owned and operated by and for our members. Our members receive dividends back on a daily basis in the form of low-fee products and services. In addition, our not-for-profit status enables us to operate at a lower cost than many for-profit institutions, and helps WESTconsin offer competitive loan and savings rates to our members. We're based right here in your community, owned by community members like you. You get a higher level of personal service, and can build a long-lasting relationship with people who can help you find the best financial solutions to your unique needs. WESTconsin Credit Union is an equal opportunity employer.
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The job skills required for Member Services Representative II include Customer Service, Products and Services, Written Communication, Building Relationships, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Services Representative II. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Services Representative II. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Services Representative II positions, which can be used as a reference in future career path planning. As a Member Services Representative II, it can be promoted into senior positions as a Managed Care Coordinator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Services Representative II. You can explore the career advancement for a Member Services Representative II below and select your interested title to get hiring information.
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