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As the Supervisor - Customer Service, you will supervise a staff of customer service representatives in that respond to requests from customers by telephone, walk-ins and/or e-mail and manages the daily workload to ensure required service volume and quality levels are attained. You will be based out of Clayton or Charlotte North Carolina, or Orlando Florida. You will train and coach staff in standard policies, procedures, and best practices. You will identify opportunities for operational improvements and implements solutions.
Responsibilities:
Qualifications:
Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity and Affirmative Action Employer.
Full Time
Wholesale
$105k-122k (estimate)
05/12/2024
07/10/2024
wescopbe.com
LEWISTON, ID
<25
1991
GARY BARTON
<$5M
Wholesale
WESCO is the premier source for auto paint supplies and equipment across the Western US. In business for more than 40 years, WESCO is proud to provide exceptional service and the best value top quality products in the industry. We value our business relationships, taking pride in evaluating and distributing products, services and know how, all key components of our customers success.
The job skills required for Supervisor - Customer Service include Customer Service, Problem Solving, CSR, Written Communication, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Supervisor - Customer Service. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Supervisor - Customer Service. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Supervisor - Customer Service positions, which can be used as a reference in future career path planning. As a Supervisor - Customer Service, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Supervisor - Customer Service. You can explore the career advancement for a Supervisor - Customer Service below and select your interested title to get hiring information.