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Implementation and Change Management Consultant
Wells Fargo CHARLOTTE, NC
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$71k-95k (estimate)
Full Time | Banking 3 Months Ago
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Wells Fargo is Hiring an Implementation and Change Management Consultant Near CHARLOTTE, NC

About this role:

Wells Fargo is seeking a Implementation and Change Management Consultant (Lead Business Execution Consultant) in Consumer & Small Business Banking providing coverage for Branch Banking, Chief Customer Office, CSBB Control, CSBB Diverse Customer Segments, CSBB Operations, CSBB Strategy & Transformation, Consumer Marketing, Deposit Products Group, and Small Business. Learn more about our career areas and business divisions at wellsfargojobs.com.

In this role, you will:

  • Lead/manage execution of implementation strategy for multiple complex projects at one time, including leveraging appropriate change tools to support readiness for implementation, including but not limited to, change assessments, consult with partners around communications and learning plan (including formal training as appropriate), implementation plan, and sustainability plan.
  • Consult with initiative owners as defined by the implementation strategy including, but not limited to, understanding scope of change, review change strategy and corresponding tactics, provide guidance on alignment with Branch priorities, identifying learning/readiness needs, providing appropriate guidance on additional consults, and assessing overall readiness for implementation.
  • Collaborate with partners to care for process impacts and ensure monitoring and controls where applicable to reduce execution risk, drive accountability for assigned initiatives, limit risk exposure, and create efficiencies as appropriate.
  • Consult with the National Advice & Acquisition Branch Readiness team on creation of learning/readiness materials within the implementation strategy.
  • Consult with National Advice & Acquisition, Branch Systems & Transformation peer teams and/or regional services partners to support line leader and employee readiness for new initiatives.
  • Operationalize change management plans on Branch Banking branch initiatives to facilitate the successful implementation and faster adoption of new products/processes/technologies
  • Perform assessments through fact finding and data requiring creative approaches to solving complex issues, and develop appropriate solutions or recommendations
  • Make decisions in highly complex and multifaceted situations requiring solid understanding of business group's functional area or products, facilitate decision making and issue resolution, and support implementation of developed solutions and plans
  • Influence, guide and lead less experienced Strategy and Execution staff within the group
  • Follow consistent process using change tools to support project team from ideation through branch implementation.
  • Collaborate and partner with peers within the National Advice & Acquisition team, Branch Systems & Transformation team, sponsors, initiative owners, legal/risk/control/compliance partners, project managers, etc.

Required Qualifications:

  • 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications

  • Experience in developing and implementing change management, learning and/or communication strategies for highly complex projects
  • Experience collaborating with diverse line of business and senior leaders across the enterprise
  • Experience in taking business objectives and finding strategic solutions to then implement
  • Experience in defining solutions from ambiguous issues
  • Ability to work with multiple priorities and strict timelines
  • Ability to operate in an environment where roles and responsibilities are evolving rapidly
  • Effectively consults and analyzes expectations and needs to ensure project solution(s) will meet business goals
  • Superior relationship, communication and collaboration experience with teams, peers and partners at senior levels
  • BA/BS degree or higher

This position is not eligible for Visa sponsorship.

Posting Locations:

401 S Tryon St - Charlotte, NC

2700 S Price Rd – Chandler, Arizona 85286

150 E 42nd St – New York, New York 10017

550 S 4th St –Minneapolis, Minnesota

250 E John Carpenter Fwy - Irving, TX

325 John H McConnell Blvd - Columbus, OH

Required locations listed above. Relocation assistance is not available for this position.

Pay Range

$96,600.00 - $206,100.00

Benefits

Wells Fargo provides all eligible full- and part-time employees with a comprehensive set of benefits designed to protect their physical and financial health and to help them make the most of their financial future. Visit Benefits - Wells Fargo Careers for an overview of the following benefit plans and programs offered to employees.

  • 401(k) Plan
  • Paid Time Off
  • Parental Leave
  • Critical Caregiving Leave
  • Discounts and Savings
  • Health Benefits
  • Commuter Benefits
  • Tuition Reimbursement
  • Scholarships for dependent children
  • Adoption Reimbursement

Posting End Date:

21 Feb 2024

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Banking

SALARY

$71k-95k (estimate)

POST DATE

02/17/2024

EXPIRATION DATE

05/12/2024

WEBSITE

wellsfargo.com

HEADQUARTERS

LITCHFIELD, MN

SIZE

>50,000

FOUNDED

1852

TYPE

Public

CEO

SUSAN LEISHER

REVENUE

>$50B

INDUSTRY

Banking

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About Wells Fargo

Wells Fargo is a provider of personal and commercial financial services including banking, mortgage, investment, credit card and insurance.

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