At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Learn more about the career areas and lines of business at wellsfargojobs.com.

About this role:

Wells Fargo is seeking a Lead Business Execution Consultant to join the Support Services team within the Enterprise Customer Tax Utility. This role will lead Issues Management monitoring routines for Customer Tax issues across the Enterprise, support the Tax Utility team to ensure Tax Utility-owned issues are opened timely, appropriate documentation completed, milestones identified and tracked, appropriate artifacts are documented to evidence successful closure of issues. This role will also provide support with process and control documentation, including management of workflow and approval processes, and review of control documentation to ensure documentation meets expectations and Risk and Control Self-Assessment (RCSA) Program requirements. This role will involves partnership across the Tax Utility, Business Control Management, Operational Risk Business Officers (ORBO), Business Aligned Compliance Officers (BACO), and Group Tax Leaders (GTL).

In this role, you will:

• Manage bi-weekly and monthly routines monitoring customer tax-related issues across the Wells Fargo Enterprise

• Monthly Issue Portfolio Reviews and Thematic Analysis on Enterprise Issues, partnering with Group Tax Leaders and other partners to develop hypothesis, complete due diligence, research, and create action plans

• Support opening of newly identified issues within required timelines, establishing required documentation, and supporting the Tax Utility with preparing materials for Tollgate Reviews

• Lead routines related to Operational Risk Events (OREs) and Risk Escalations

• Partner with multiple stakeholders and resources within the Tax Utility and within other partner groups

• Prepare presentation and summary materials for use within multiple levels of the organization to key stakeholders and senior management

• Manage workflow of new or revised process and control documentation in coordination with key stakeholders and support conformity with RCSA Program expectations.

Required Qualifications, US:

• 5 years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Strong knowledge of Issues Management Operational Risk Event (ORE), and Risk Escalation processes, requirements, and timelines

• Strong knowledge of Risk and Control Self-Assessment (RCSA) control documentation expectations

• Knowledge of Customer Tax Information Reporting processes

• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

• Strong organization skills with high attention to detail and accuracy

• Excellent verbal, written, and interpersonal communication skills

• Experience communicating in both written and verbal formats with senior executive-level leaders

• Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans and solutions

• Solid critical thinking skills

• Advanced Microsoft Office (Excel and PowerPoint) skills.

Locations:

401 S Tryon St Charlotte, NC 28202-1675
550 S 4th St Minneapolis, MN 55415

Required location for this position is listed above. Candidate must reside within a reasonable commute to the site location.

Relocation assistance is not available for this position.

This position is not eligible for Visa sponsorship

Posting End Date: 

*Job posting may come down early due to volume of applicants.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.