Welldoc®, a digital health leader revolutionizing chronic care, is integrating personalized, real-time and actionable insights into the daily lives of individuals living with chronic conditions, enabling improved health and outcomes. Welldoc’s comprehensive chronic care platform provides multi-condition support across prediabetes, diabetes, hypertension, heart failure and weight management, with integrated mental wellbeing. Welldoc’s clinical rigor and regulatory expertise is backed by 11 FDA-clearances for type 1 and type 2 diabetes, 38 patents for our first-in-class technology and AI and over 65 publications focused on digital health engagement and outcomes. Welldoc partners with health plans, health systems, life sciences and employers with the goal of extending care, improving health and reducing costs. Welldoc continues to be recognized for our leadership, innovation and partnership across the healthcare industry. This year, Welldoc was named the "Best Overall Digital Health Company" by MedTech Breakthrough, and also received the Innovation and AI excellence awards from Business Intelligence Group. For more information, visit https://welldoc.com/. Follow us on LinkedIn and Twitter.

At Welldoc, we are focused on transforming healthcare by creating an environment that fosters collaboration, learning, and innovation. We value the personalities and experiences of every one of our team members, giving everyone the opportunity to thrive as we make our mission a reality.

If you are inspired by innovation and the power of cutting-edge science to help individuals live healthier lives, we would love to hear from you!

*Welldoc Diabetes Rx/OTC is an FDA-cleared medical device (“BlueStar”), intended for use by healthcare providers and their adult patients with type 1 or type 2 diabetes. For full labeling information, visit www.welldoc.com. The other Welldoc products are non-FDA-cleared and intended to promote general wellness and education/self-management of various chronic disease states.

Job Purpose:

As a Sr. Infrastructure Engineer, you will report directly to the Sr.Manager of IT Operations and work cross-functionally with internal and external stakeholders. You will be responsible for the maintenance, configuration and administration of production IT infrastructure especially networking infrastructure including switches, firewalls and load-balancers. You will manage and maintain web server configuration, networks and services and you will serve as the point of contact for the resolution of function and technical problems.

Responsibilities:

• In charge of the maintenance, configuration and administration of production IT infrastructure especially networking infrastructure including switches, firewalls and load-balancers.
• Manage and maintain web server configurations, including load balancing and caching.
• Monitor and maintain network and services, like VPN, Firewalls, Application Services, etc.
• Install, configure, maintain Linux on servers, application software, and system management tools.
• Linux server administration including managing and configuring packages and filesystems
• Develop and maintain PowerShell scripts for automation of Azure and Windows systems administration, implementation, and monitoring.
• Investigate and troubleshoot outages as needed and ensure we meet operational SLAs
• Participate in on-call rotation for 24/7 support of production systems
• Work with Development teams to deploy custom applications in the environment as needed
• Create and maintain documentation of systems processes and procedures.
• Identify, diagnose, and resolve functional and technical problems

Required Skills and Experience:

• 5 years of IT experience focused on infrastructure which includes server, storage, network, and security.
• Proven knowledge of Linux administration (Ubuntu, Debian).
• Good grasp of networking concepts such as IP network addressing, IPSec, TLS, DNS
• Hands on experience managing networking appliances such as Firewall,WAF
• Experience with webserver and load balancer administration / apache, nginx.
• Scripting Language skills using PowerShell, Python and/or bash
• Excellent problem solving skills especially in highly technical areas
• Experience managing logging, monitoring and alerting systems
• Hands-on experience with SIEM tool - Sumologic or Splunk.
• Experience with Microsoft Windows server administration including Active Directory and Group Policy is preferred
• Experience integrating Linux machines into a Windows domain is preferred
• Experience in using version control tools like Subversion (SVN), GIT is preferred
• Experience with CI/CD systems is a plus
• Possession of excellent documentation, problem-solving, and collaboration skills
• Good understanding of high-availability solutions (cluster, load-balancer), backup,disaster recovery and business continuity principles
• Experience with Azure Virtual Network, Azure DNS,Firewall concepts is a plus

Required Education:

B.S. Degree in Computer Science recommended

Compensation and Benefits:

WellDoc offers a competitive compensation package including generous PTO, pre-IPO stock options, medical insurance, dental plan, vision care, flexible spending account, and 401(k) benefits.

Upon receipt of a conditional offer of employment, you may be required to complete and clear a multi-panel drug screening process. This screening is in connection with requirements set by certain of the Company’s customers, with which you may be working in this role, and will at all times be administered all applicable laws. 

Welldoc is an equal opportunity employer and prohibit discrimination and harassment of any kind. We offer an inclusive workplace and will not tolerate discrimination against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status or parental status.