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Inspire health. Serve with compassion. Be the difference.
Job Summary
The Senior Support Services Analyst acts as a technical expert working efficiently and effectively to identify and resolve multiple high priority issues in a fast paced environment. Professionalism and positive communications with the team, clients and customers is required. This technical expert acts as an escalation point for moderate to complex technical issues. In collaboration with the Service Center Coordinator, performs shift leader duties that includes ensuring adequate staff coverage, communication of department and technical communications, mentoring, training, and break coverage. Effectively monitors system alerts to resolve alerts and alarms, communicating any concerns out to other ITS team members.Accountabilities
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
In Lieu Of
In Lieu of the education and experience requirements noted above, Associate Degree and 6 years experience as noted above or Bachelors Degree and 2 year experience as noted above.
Required Certifications, Registrations, Licenses
Knowledge, Skills or Abilities
Required Knowledge & Skills
Work Shift
Night (United States of America)Location
Greenville Memorial Med CampusFacility
7001 CorporateDepartment
70019064 ITS Support ServicesShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
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Job Summary
The Senior Support Services Analyst acts as a technical expert working efficiently and effectively to identify and resolve multiple high priority issues in a fast paced environment. Professionalism and positive communications with the team, clients and customers is required. This technical expert acts as an escalation point for moderate to complex technical issues. In collaboration with the Service Center Coordinator, performs shift leader duties that includes ensuring adequate staff coverage, communication of department and technical communications, mentoring, training, and break coverage. Effectively monitors system alerts to resolve alerts and alarms, communicating any concerns out to other ITS team members.Accountabilities
Supervisory/Management Responsibilities
This is a non-management job that will report to a supervisor, manager, director or executive.
Minimum Requirements
In Lieu Of
In Lieu of the education and experience requirements noted above, Associate Degree and 6 years experience as noted above or Bachelors Degree and 2 year experience as noted above.
Required Certifications, Registrations, Licenses
Knowledge, Skills or Abilities
Required Knowledge & Skills
Work Shift
Night (United States of America)Location
Greenville Memorial Med CampusFacility
7001 CorporateDepartment
70019064 ITS Support ServicesShare your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.
Full Time
$97k-126k (estimate)
05/10/2024
05/26/2024
prismahealth.org
COLUMBIA, SC
15,000 - 50,000
2017
NGO/NPO/NFP/Organization/Association
SHARON HUNDLEY
<$5M
Ambulatory Healthcare Services
Prisma Health is a non-profit organization that owns and operates a network of hospitals, healthcare and diagnostic centers.