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Customer Service Representative / Teller
WCRI Fargo, ND
$37k-46k (estimate)
Full Time | Business Services 2 Weeks Ago
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WCRI is Hiring a Customer Service Representative / Teller Near Fargo, ND

Job description

Our Management Team is committed to providing the best customer experience to every customer, every day, in every store.

We provide Cash Advances & Check Cashing. Cash advances are designed to help people cover short-term cash needs until their next payday, also referred to as payday loans or a cash advance. A cash advance typically ranges from $50 to $500 dollars. The amount borrowed, along with a small fee, is typically due on your next payday.

Job Requirements:

  • Experience in supervising cash handling and bank deposits.
  • Processing of loan applications, cash-handling, providing exceptional customer service and more.
  • Explains contracts to customers thoroughly and ensures all necessary documents are completed and signed by both parties to meet federal, state and local requirements.
  • Make loans, approve loans, receive collections and payments on accounts
  • Verify account balances at banks( bank statements)
  • Verify employment ( paycheck stubs)
  • Fraud Prevention
  • Review customer identification (Valid ID / Drivers License)
  • Check cashing verification.
  • Collection calls to past due accounts
  • Make Courtesy calls to customers before due date.

Minimum Education: High School Diploma or GED

Minimum Years of Experience: All qualified candidates will have a minimum of two years verifiable cash handling and customer service experience.

Please submit your resume to be considered for an interview. All candidates must also have reliable transportation and you will be asked to provide work references.

Job Types: Full-time, Part-time

Pay: $15.00 - $18.00 per hour

Pay may depend on skills and/or qualifications

Experience:

  • Customer Service: 1 year (Preferred)

Education:

  • High school or equivalent (Preferred)

License:

  • Driver's License (Preferred)

Shifts:

  • Morning (Preferred)
  • Evening (Preferred)

Work Location:

  • One location
  • Multiple locations

Benefits:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement plan
  • Paid time off
  • Flexible schedule

Communication method(s) used:

  • Phone
  • In person
  • Email

This Company Describes Its Culture as:

  • Detail-oriented -- quality and precision-focused
  • Stable -- traditional, stable, strong processes

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • Open to applicants who do not have a high school diploma/GED
  • A good job for someone just entering the workforce or returning to the workforce with limited experience and education
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$37k-46k (estimate)

POST DATE

05/05/2024

EXPIRATION DATE

05/24/2024

WEBSITE

wcrinet.org

HEADQUARTERS

CAMBRIDGE, MA

SIZE

25 - 50

FOUNDED

1983

CEO

RICHARD A VICTOR

REVENUE

$5M - $10M

INDUSTRY

Business Services

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The following is the career advancement route for Customer Service Representative / Teller positions, which can be used as a reference in future career path planning. As a Customer Service Representative / Teller, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative / Teller. You can explore the career advancement for a Customer Service Representative / Teller below and select your interested title to get hiring information.

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