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Description
Job Title : Customer Service Associate
Location : Field
Department : Store Operations
Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions.
The Customer Service Associate delivers an exceptional customer experience that supports Wawa’s vision to fulfill lives every day.
Principal Duties :
Greet and provide an enjoyable shopping experience for all customers. Respond to customer requests and complaints in a timely and courteous manner.
Utilize the GREAT customer service and customer recovery model to ensure customer engagement.
Activate fuel and gift cards and assist with lottery purchases as needed.
Essential Functions :
Basic Qualifications :
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at or 1 2.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated.
In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.
Unlawful discrimination will not be a factor in any employment decision.
Last updated : 2024-04-19
Full Time
Retail
$45k-55k (estimate)
04/20/2024
07/15/2024
wawa.com
DOVER, DE
15,000 - 50,000
1964
Private
LUCILLE STEED
<$5M
Retail
Wawa owns and operates a chain of fuel stations and convenience stores that serves food, snacks, groceries and beverages.
The following is the career advancement route for Customer service associate positions, which can be used as a reference in future career path planning. As a Customer service associate, it can be promoted into senior positions as a Customer Success Associate II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service associate. You can explore the career advancement for a Customer service associate below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Associate job description and responsibilities
A strong associate will be able to quickly understand the customer’s problem and propose the best solution.
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Ability to professionally attend to the needs of customers.
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Apply for part-time Customer Service Associate roles and experience their spirit of community.
01/20/2022: Gary, IN
Assist customers with and complete all necessary phases of activity registration, facility booking, membership sales and point of sale transactions.
02/02/2022: Moline, IL
Assist customers with facility rentals and process application permits according to District, department and General Use Ordinance procedures.
02/13/2022: Gastonia, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Associate jobs
Best Colleges to Study Client Service Associate.
12/14/2021: Sumter, SC
Ensure all customer problems are resolved quickly to the satisfaction of the customer.
12/17/2021: Altoona, PA
Ensure confidentiality of customer data and careful handling of documents media packages.
12/28/2021: Augusta, GA
Follow standard operating procedures and adhering to legal hr safety customer service and security policies procedures.
02/15/2022: New Brunswick, NJ
Measure and analyze customer feedback.
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Step 3: View the best colleges and universities for Customer Service Associate.