15 Field Service Specialist Jobs in Golden, CO
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Waters Corporation is Hiring a Field Service Specialist Near Golden, CO
As a Field Service Specialist working for an industry leader, you'll join a global team of specialists that are committed to ensuring TA Instruments' legendary service for our customers who utilize our scientific instrumentation and software. In this role, you'll have the opportunity to provide technical expertise on TA Instruments' innovative product suite (Thermal Analysis Instruments) for multiple customer laboratories spanning across the Pharmaceutical & Life Sciences, Chemical Materials, Clinical, Food, Environmental, Forensics, Academia and Government industries.
TA Instruments is seeking a highly skilled, motivated and customer focused professional to join our world-renown Field Service Organization in the West USService Territory, ideally located in the Rocky Mountain Region (Utah/Colorado). Responsibilities
- Provides customer service, training, diagnoses and troubleshoots customer problems, assists with parts management issues.
- Repairs, installs, and uses all currently supported instrument models and accessories; gains limited knowledge of applications software; calibrates instruments for efficient performance.
- Prepares a variety of reports, logs and documentation of service and repair activities; prepares service reports for input to the product reliability report; maintains up-to-date manuals, service notes, drawings, and other materials needed for efficiency.
- Prepares a variety of paperwork to detail work in progress, completed work, and other vital tracking paperwork; submits required paperwork on a timely basis to department management.
- Establishes and maintains prompt professional communications with customers and internal resources.
- Provides information to customers regarding service products and offerings; optimally sells service products and contracts.
- Associates Degree in Chemistry, Engineering, Biology, or other science related field
- Bachelors Degree preferred
- 2 years experience with installation, performance maintenance, troubleshooting, support and/or end user utilization of scientific instrumentation, preference for previous TA Instruments product suite (DSC, TGA, SDT, TMA, and DMA)
- Ability to perform effective system level troubleshooting
- Must possess a strong customer focus
- Interpersonal savvy, connect with different expertise levels appropriately and change your approach to meet customers’ needs
- Personal sense of integrity and trust; ethical practice
- Must be independent and able to make decisions
- Effective time management skills
- System level approach to problem solving
- Analytical approach with a strong aim to resolve open issues
- Excellent verbal and written communication skills
- A clean driving license and a valid passport will be required
- This is a territory-based position with travelling within your designated territory, and occasional overnight travel may be required
Working at Waters enables our employees to unlock the potential of their careers. Our global team is driven by purpose. We strive to be better, learn and improve every day in everything we do. We’re the problem solvers and innovators that aren’t afraid to take risks to transform the world of human health and well-being. We’re all in it together delivering benefit as one to provide the insights needed today in order to solve the challenges of tomorrow.
Diversity and inclusion are fundamental to our core values at Waters Corporation. It is our responsibility to actively implement programs and practices to drive inclusive behavior and increase diversity across the organization. We are united by diversity and thrive on it for the benefit of our employees, our products, our customers and our community. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or protected Veteran status.
Key Words Differential Scanning Calorimetry, Thermogravimetric Analysis, and Laser Flash
DSC
TGA
Rheology
Job Summary
Full Time
$95k-116k (estimate)
05/24/2024
06/05/2024
realestatesalesdebary.com
DEBARY, FL
25 - 50
Private
DAWN E WATERS
$5M - $10M
Related Companies
The job skills required for Field Service Specialist include Field Service, Installation, Troubleshooting, Customer Service, Problem Solving, Analysis, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Service Specialist positions, which can be used as a reference in future career path planning. As a Field Service Specialist, it can be promoted into senior positions as a Field Service Engineer V that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Service Specialist. You can explore the career advancement for a Field Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Field Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Field Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Field Service Specialist job description and responsibilities
Field Service Technicians ensure that customers have everything they need to get their job done.
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Field Service Technicians provide repairs and maintenance tasks for customers and diagnose errors or technical problems that arise during their visit.
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Field service technicians respond to customer callouts, providing technical service and maintenance support at customer locations.
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Generate repair leads through cold calling or on site contacts.
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Provides support and guidance to service personnel who perform on-site routine services including installation, maintenance, and repair.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Field Service Specialist jobs
Ultimately, a top-level field service technician efficiently manages all service callouts, providing high-quality service and repairs for any job size.
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Maintain quality control and manage repair progress while ensuring procedures and materials conform to top-quality levels of workmanship and comply with contract specifications.
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Proven work experience as a field service technician.
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Knowledge of industry standards for materials and methods for construction.
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Capability to work well with other team members.
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Step 3: View the best colleges and universities for Field Service Specialist.
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