You haven't searched anything yet.
*This position is part time to full time, starting between $20.20 to $22.72 per hour.
The WOLCC-WOLCS Technology Support Technician is responsible for all aspects of information technology systems within WOLCC and the school (Preschool – 8th Grade), inclusive of managing Google Chromebooks and Apple devices school-wide. Receives, logs, documents, appropriately routes and tracks Help Desk tickets, inquiries and service calls. Ensures hardware and software are working efficiently and effectively for all WOLCC & WOLCS staff.
IT Coordination and Support: Receive, log, document, appropriately route and track Help Desk tickets, inquiries and service calls using the Vorex system and ITGlue. Implement IT policies at the direction of the Director of Technology for staff and students. Assess staff/student needs and recommend hardware/software upgrades, as appropriate, to the Director of Technology. Recommend purchases for required hardware/software for WOLCS. Provide technical support to staff and students as required, troubleshooting hardware, software, and network issues. Monitor system performance and troubleshoot issues to ensure high availability and continuity. Work with other members of the WOLCC Technology department to ensure the uninterrupted flow of IT services to WOLCS and WOLCC.
Software/Hardware Management: Perform installation of PC/MAC software and hardware as required. Manage various information systems including, but not limited to Renweb, Google Apps., Accelerated Reading, Wikispaces, Alexia, Typesy, Anti-virus protection licensing, Microsoft Licensing, and any other software loaded on computers. Maintain a detailed inventory of all school technology resources in ITGlue. Troubleshoot and repair hardware/software issues via Help Desk tickets. Manage the WOLCS NAS, oversee the hardware inventory in VSAX/ITGlue.
Train staff on both hardware and software, ensuring everyone can effectively use the church and school's technology resources. Provide accurate information on IT products or services. Record events and problems and their resolution in Vorex. Follow up and update customer status and information in a timely manner through Vorex. Communicate effectively and promptly with all staff, WOLCS and WOLCC. Perform various IT tasks as prescribed by, and at the direction of the Director of Information Technology.
Full Time WOL Employee Benefits:
Part- Time (20 hours) WOL Employee Benefits:
Other
$50k-61k (estimate)
04/16/2024
06/14/2024
wateroflifemi.org
Jenison, MI
<25
The job skills required for IT Support Technician include Help Desk, Technical Support, Operating System, Problem Solving, Installation, Customer Support, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Technician positions, which can be used as a reference in future career path planning. As an IT Support Technician, it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Technician. You can explore the career advancement for an IT Support Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Support Technician job description and responsibilities
They help businesses and consumers optimize the use of their computers.
01/16/2022: Beaumont, TX
Computer support specialists maintain computer networks and provide technical help to computer users.
02/10/2022: Corpus Christi, TX
Provided complete technical support and guidance to users for all software and hardware.
01/29/2022: Greensboro, NC
Provided computer help desk support via telephone communications with end-users.
12/23/2021: Boulder, CO
Technical support technicians often work for companies to maintain network systems.
01/04/2022: Bradenton, FL
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Support Technician jobs
Must be willing to learn new task as the customers have very specific software and support requirements.
03/12/2022: Idaho Falls, ID
Must have own vehicle for local travel to provide onsite support when required.
02/17/2022: Tacoma, WA
Earn an associate or bachelor's degree.
02/09/2022: Portsmouth, NH
Earn tech-related certifications.
01/21/2022: Atlantic City, NJ
Practice to fix common computer problems.
01/09/2022: Santa Rosa, CA
Step 3: View the best colleges and universities for IT Support Technician.