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Customer Care Manager
$80k-104k (estimate)
Full Time 0 Months Ago
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Watchmen Security Services is Hiring a Customer Care Manager Near Raytown, MO

To be considered, please complete our application process at:
https://www.cultureindex.com/c/R0KjpmQKCr
Are you a leader who wants to help build a great team with an energizing company culture?
Are you a charismatic communicator?
Are you a growth-minded professional who thrives working with others?
Are you adept at getting others to cooperate?
Do you enjoy ensuring that every client has a completely positive experience?
Do you take pride in being someone that others can depend on?
At Watchmen Security Services, we want our customers to have peace of mind knowing that their family or business is going to be protected in exactly the same way we protect ours. We protect what matters!
We’re looking for a talented leader with integrity who wants to help develop and grow an excellent customer service team. If this describes you, we urge you to take the next step in your career path to build a safer community at Watchmen Security.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
  • Leading, managing, and providing accountability for a service team
  • Answering Phones and Responding to Emails
  • Coordinating with clients and Field Technicians
  • Troubleshooting basic technical issues over the phone
  • Staging Equipment (may need to lift up to 25 lbs)
Hours of Work and Environment
This is a full-time position working Monday through Friday, 8:00 a.m. to 5 p.m. This job operates in a clerical office setting.
Education and Experience
  • 1 years of managing others in a customer service or administrative role is required
  • 1 years of customer service, dispatching, or sales experience required
  • Ability to learn company software quickly
  • Effective communication skills with the ability to receive and give instructions
Job Type: Full-time
Salary: $50,000 - $70,000 depending on experience and qualifications
To be considered, please complete our application process at:
https://www.cultureindex.com/c/R0KjpmQKCr

Job Summary

JOB TYPE

Full Time

SALARY

$80k-104k (estimate)

POST DATE

05/11/2023

EXPIRATION DATE

06/07/2024

WEBSITE

watchmenkc.com

HEADQUARTERS

RAYTOWN, MO

SIZE

<25

FOUNDED

2012

CEO

MEGAN INGALA

REVENUE

<$5M

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About Watchmen Security Services

We specialize in custom-designed security, camera, access control, and fire safety systems. Whether the concern is theft or employee and customer safety. We've been successful with a variety of clients including industrial corporations, class A offices, and property management firms. We create ideal and professional system designs that help clients save time, money, and resources. We believe in more than just short-term fixes. We believe in long-term relationships.

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The job skills required for Customer Care Manager include Customer Service, Integrity, Accountability, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Care Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Care Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Customer Care Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Care Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Care Manager job description and responsibilities

Customer Service Managers listen to the needs and desires of customers and lead a team of Customer Service Representatives.

04/24/2022: Gary, IN

Customer service managers ensure customers are satisfied at all times before, during, and after a visit or transaction.

04/15/2022: Laramie, WY

They keep up with current customer success trends to ensure they are up-to-date with customer expectations.

02/16/2022: Gastonia, NC

Customer care managers look out for their customer’s business and work with them to find solutions to pain points.

02/14/2022: Las Vegas, NV

Maintain accurate records and document all customer service activities and discussions.

02/09/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Care Manager jobs

Take time to understand what each customer needs and help customers take the shortest route possible.

03/05/2022: Saint Cloud, MN

Practice active listening and figure out a plan to help customers right then and there.

05/08/2022: Hartford, CT

An aspiring Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.

05/09/2022: Wilmington, DE

Customer service managers must also create an environment where employees feel valuable to the organization.

04/21/2022: Evansville, IN

The customer service manager must be able to work with people with different needs.

03/03/2022: Birmingham, AL

Step 3: View the best colleges and universities for Customer Care Manager.

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