9 Night Auditor - Brady Hotel - New Florence Jobs in New Florence, MO
WARRENTON OIL GROUP is Hiring a Night Auditor - Brady Hotel - New Florence Near New Florence, MO
Job Details
Description
The Night Auditor is responsible for reconciling all revenue and expense transactions which occurred during the day at the hotel; reviewing, organizing, and compiling management reports on a timely basis and ensuring the accuracy of guest billings. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation, and reservations.
| DUTIES & RESPONSIBILITIES |
| • Keeps work area, equipment, and lobby clean and orderly. |
| • Entering/changing reservations information in the computer system. |
| • Posting charges to guest accounts. |
| • Investigation or analyzing out-of-balance situations and adjusting or correcting as needed. |
| • Completing various computer audit reports. |
| • Offer courteous and sincere hospitality at all times. Understand what is meant by “good customer service. |
| • Handles, understands, and responds to customer complaints and needs calmly and advises effectively or seeks assistance from management. |
| • Communicate and work well with supervisor and hotel employees. |
| • Follows training guidelines using good judgment and common sense. |
| • Closing, balancing, and making necessary corrections to guest accounts. |
| • Balancing shift work and cash drawers. |
| Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametags. |
| • Provides gracious hospitality towards all customers. |
| • Create a productive and positive atmosphere; have a good relationship with all associates and other departments. |
| • At all times strive to represent hotel and brand in the most professional, courteous manner. |
| • Advise the Company of any actions/situations that pose a threat to any employee, customer, or guest. |
| • Observe safety and security procedures and use equipment and materials properly. |
| • Keep all business confidential both on and off duty. |
| KNOWLEDGE, SKILLS, & ABILITIES |
| Communications Proficiency |
| Technical Capacity |
| Leadership |
| Teamwork Orientation |
| Performance Management |
| Results-Driven |
Qualifications
| EXPERIENCE, EDUCATION, & TRAINING |
| High school diploma or equivalent |
| Previous auditing experience |
| Guest service experience preferred |
| Computer knowledge / skills required |
Job Summary
Other
Retail
$28k-33k (estimate)
04/25/2024
06/26/2024
fastlane-cstore.com
HOLTS SUMMIT, MO
25 - 50
Private
DANIELLE FIELDS
<$5M
Retail
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