Job Description

Job Knowledge and Responsibilities

• Setting up and maintaining the breakfast bar as required by brand standards
• Preparing foods such as fresh fruit, coffee and juices from concentrates
• Follow menu requirements as provided by the brand
• Wiping up spills
• Washing serving equipment and returning to storage
• Returning reusable food supplies to storage
• Keeping breakfast area clean including removing trash, cleaning breakfast area and kitchen counters, cabinets and floors

Service Orientation

• Support guest service as the main focus of the hotel
• Interacts with guests
• Communicates special requests made by guests
• Actively participates in guest service initiatives
• Providing personalized service to all guests

Communication, Collaboration, and Teamwork

• Assists the housekeeping team with side work and laundry as needed.
• Assists in maintaining the cleanliness of the pool/spa, restrooms, and fitness center.

Planning, Organizing, and Accountability

Stocking coffee, juice and milk machines or dispensers

• Setting up serving dishes/trays, utensils, cups and other paper products
• Setting out/arranging cold food, such as pastries, cereals, etc.
• Clearing and cleaning tables as they are vacated

Initiative, Problem-Solving, and Decision Making

• Taking inventory of food, beverages and supplies needed for each day
• Ordering or purchasing food supplies
• Preparing and setting up hot food items
• Restocking items consistently throughout the breakfast hours and for the next day
• Listening and responding to guests’ requests and complaints

Support the Mission of Warrenton Oil Company

• Provides gracious hospitality towards all customers.
• Create a productive and positive atmosphere; have a good relationship with all associates and other departments.
• At all times strive to represent hotel and brand in the most professional, courteous manner
• Advise the Company of any actions/situations that pose a threat to any employee, customer, or guests.
• Observe safety and security procedures and uses equipment and materials properly

Job may require other duties as assigned.

Qualifications

• High school diploma or equivalent
• Experience Serving food.
• Previous guest service experience.