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ABOUT US
A boutique Art Deco hotel, in the heart of iconic Greenwich Village. The unique design, central downtown Manhattan location and warm hospitality of Walker Hotel Greenwich Village secures its place as one of the luxury boutique hotels in NYC. Architecture inspired by the Georgian revival towers of New York's 1920's famed Fifth Avenue, and rich romantic interiors with Art Deco inspired wall-coverings envelope displays of original artwork by emerging local artists. Reminiscent of the early days of Greenwich Village, yet, inspired by today's vibrant thriving culture - Walker Hotel Greenwich Village encourages guests to explore the city of today and tomorrow.
ABOUT THE ROLE
We are looking for a combination of daytime Bell Person which would also work some overnight shifts as a Guest Service Agent to join our team! As the Bell Person and Guest Service Agent, you will represent the hotel throughout all stages of the guest’s stay during your shift. By working with all hotel personnel, you will ensure every guest experiences the highest customer care. As the Guest Service Agent and Bell Person, your primary responsibilities are welcoming all guests to the hotel as well as bidding them farewell, assisting guests with checking in and out as well as assisting with luggage, transportation within the metropolitan area, other miscellaneous requests, providing information about various features of the hotel, but most importantly, interacting with guests to provide a most memorable hotel experience. An Overnight Guest Service Agent is responsible also for monitoring guest flow while always keeping the lobby and entrance presentable.
This is a dual role of Bell person and Overnight Guest Service Agent. A requirement of overnight days is needed for this role. There is a pay differential for the overnight days you work as a Guest Service Agent up to $21.
Essential Duties:
Specific Requirements of this role:
Qualifications:
The Company is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Company are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Company will not tolerate discrimination or harassment based on any of these characteristics and encourages applicants of all ages.
Full Time
$33k-43k (estimate)
03/01/2024
04/28/2024
The job skills required for Guest Service Agent include Guest Service, Housekeeping, Credit Card, Cash Handling, Transportation, Listening, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Service Agent positions, which can be used as a reference in future career path planning. As a Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Agent. You can explore the career advancement for a Guest Service Agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.