GREAT BENEFITS:

• Vacation/PTO available just after 90 days.
• Attendance Bonus
• Safety Bonus
• 401K offered with Employer match up to 3.5%
• Medical-Dental-Vision
• Life Insurance
• STD Insurance
• Supplemental benefits available
• Employee Discount
• EAP

SUMMARY

Work for an amazing family owned company with strong Core Values and growth opportunities!

Highly reputable Foodservice Distributor in the Middle Atlantic region for over 60 years, located in Glen Burnie, Maryland, is seeking a trustworthy and reliable Service Technician who will perform technical services on company and client equipment, including installations, upkeeps, and repairs with a Customer Centric Attitude.

Reporting to the Service Technician Manager, the Service Technician is responsible for providing technical repair and service work to our customers in a timely manner. The individual must be willing to expand and learn various service programs including, but not limited to: Coffee/Tea, Beer, and Ware Wash.

GENERAL DUTIES AND EXPECTATIONS:

• Installation of various equipment to our customer’s business location.
• Respond to service calls given under the direction of the Service Technician Manager
• Perform preventive maintenance and sanitation of lines.
• Maintain an accurate and adequate inventory of spare parts in vehicle.
• Responsible for general up-keep of vehicle in accordance with company policy.
• Collaborate with managers and other service technicians.
• Write service report following every appointment.
• Knowledge of all necessary tools and equipment to perform service installations/repairs.
• Teach/educate customers on how to use equipment.
• Apt to be on the road for long period of time.
• Adhere to safety regulations and industry standards.

COMPETENCIES:

• Able to communicate efficiently and clearly with our customers, and other departments within the company.
• Follow all company policies and procedures.
• Ability to work independently as well as part of a team.
• Understand the needs of the customers and maintain positive relationships to ensure customers’ satisfaction.
• Capable to work in a fast-paced environment.
• Adept to troubleshoot.
• Proven track record of reliability and responsibility.

SKILLS & REQUIREMENTS:

• Demonstrate time management, problem-solving, and organization skills.
• Ability to multi-tasks.
• Follow installation and operation manuals.
• Provide great customer service, and excellent communication skills.
• Take responsibility for exercising independent judgment within areas of responsibility.
• Must be able to pass an initial drug screening and random testing.
• Available for the on/call rotation schedule (nights and weekends).
• Available to work certain holidays.

Job Type: Full-time

Pay: From $25.00 per hour

Expected hours: 40 – 50 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Experience level:

• 2 years

Schedule:

• Holidays
• On call
• Weekends as needed

Work setting:

• In-person
• Outdoor work
• Warehouse

Experience:

• Service technician role: 2 years (Required)
• Carbonated soft drinks, tea and coffee machines: 1 year (Required)

License/Certification:

• EPA Certification (Preferred)

Ability to Relocate:

• Glen Burnie, MD 21061: Relocate before starting work (Required)

Work Location: In person