General FST responsibilities:

• 40-hrs/week (on-call nights/weekends required).
• Must be able to work overtime when required (limited OT with Manager approval beforehand).
• Must have excellent communications and customer service skills, and demonstrate leadership and creative thinking.
• Provide quality customer support and relations through use of customer management skills and other D1Employees.
• Diagnose machine performance problem.

Installing, repairing and troubleshooting workstations, Printers, Scanners, Routers, & Switches

• Installing and repairing Servers
• Troubleshoot and installing in LAN-WAN environments
• Provide some desk side technical support for hardware and software
• Perform analysis to effectively identify potential problems to eliminate problems in the future
• Maintain requisite technical competence to support the hardware and software
• Install, move, add, and change hardware and related peripherals in accordance with the Change Management Process
• Taking appropriate actions to mitigate or eliminate hardware/software problems
• Handle General Territory.
• Perform applicable preventative maintenance, per OEM specifications

Required Skills:

• A ce, Vehicle, ability to travel overnight and pull after hours on-call
• Standby and travel are a requirement, normally 150 mile radius
• Needs mechanical abilities and printer skills as well as PC repair and software

Required Education

• High school/College/Military/Tech School/IT course.

Required Years of Experience:

• 2 Years

Job Types: Full-time, Contract

Salary: $25.00 - $28.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 2 years
• 3 years

Schedule:

• 8 hour shift

Experience:

• IT Field Technician: 1 year (Preferred)
• Troubleshooting printers: 1 year (Preferred)
• LAN/WAN: 1 year (Preferred)
• Troubleshooting Scanner: 1 year (Preferred)

Willingness to travel:

• 25% (Preferred)

Work Location: In person