• Manage the agency’s volunteer program including, but not limited to, working with staff to develop and promote agency-wide volunteer opportunities, recruit volunteer needs within the community, cultivate current volunteer relationships, and administer training when needed.
• Manage and develop growth for Visionaries, the agency’s young professional volunteer group including, but not limited to, identifying service opportunities, coordinating meetings, supporting the leadership team, and creating engaging content for the Visionaries newsletter, website, and social media platforms.
• Coordinate the agency’s Hope Begins Here tours, introducing the community to the agency’s work and providing opportunities to connect to Volunteer of America’s ministry of service.
• Supervise the agency’s holiday program, including coordinating holiday parties, recruiting individual and group partners to become sponsors, and managing existing individual and community relationships.
• Compile content, create, and disseminate the agency’s monthly staff newsletter, Voices.
• Serve as the agency’s liaison and point of contact for significant community events, such as Give for Good.
• Represent the agency at various community events, including setting up vendor tables and speaking to public groups.
• Onboard, recruit, and train volunteers to meet specific program needs.
• Plan, organize, and execute the annual Volunteer Appreciation Luncheon.
• Work closely with the program outreach staff within the organization.
• Maintain and update volunteer records.
• Develop high-level community partnerships and solid external relationships with donors, investors, and other supporters.
• Assist with implementing the agency’s Cherish the Children of God development model and other Communication and Development priorities.
• Work on special projects as assigned.

• Bachelor’s degree in communications or related field.
• Three to five years of related work experience.

• Excellent computer skills, including working knowledge of Canva and Microsoft Office Suite programs.
• Excellent verbal and written communication skills, including public speaking.
• Meticulous organization skills with the ability to prioritize multiple tasks and meet all deadlines.
• Ability to maintain strict confidentiality and exercise discretion when handling sensitive situations.
• Ability to travel and/or work in the community daily, as required by position and supervisor.

Founded in 1896 by social reformers Ballington and Maud Booth, Volunteers of America began as a movement of “volunteers” who were committed and sought to “reach and uplift” the American people. Volunteers of America North Louisiana began in Shreveport in 1935 with the opening of a shelter for women and children. Leading with our long-standing reputation and brand, the agency has grown to operate 40 programs, which tackle our communities’ most pressing issues and integrate our deep compassion with highly effective programs.