Position: Quality Assurance Coordinator The Quality Assurance Coordinator is responsible for the overall support of programs as defined by the Volunteers of America program model and funding source standards.Paul Hotel Family Shelter is a transitional family shelter where asylum seekers are provided with resources, services, and an opportunity to integrate into a new culture and language. To learn more about Volunteers of America-GNY, copy and paste this link into a browser https://www.voa-gny.org/our-services Location: 32 West 29th Street • New York, NY 10001 Minimum Qualifications:Bachelor’s degree in a related fieldtwo years of experience in supervision demonstrated ability in the areas of written and verbal communication. Other necessary skills include training, audit and evaluation data collection and incident management skills. Quality Assurance Coordinator Principal Responsibilities: Assisting the Program Director in daily operations of quality assurance services provided to agency program teams, including but not limited to, internal reviews, monthly reporting, monthly and quarterly committee meetings and other activities as assigned. Participate and assist in the development of ongoing staff training, including but not limited to, incident report management, case management and electronic record keeping.Support the Program Director in maintaining ongoing systems for the collection and evaluation of data and program demographics.Process incident reports.Monitor program performance targets, outcomes, and trends. Support the Program Director in special projects as needed.Perform other related tasks as assigned. Employees receive an exceptional benefits package includingMedicalDental VisionPrescription coverageLife insurance,Retirement plan Educational Reimbursement Program (includes tuition and license/certification)Paid Time Off which is accrued monthly and roles over from year to year. In addition;Paid Birthday HolidayAnd much more…