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QUALITY ASSURANCE ASSOCIATE
$130k-155k (estimate)
Other 4 Months Ago
Save

BIRCH FAMILY SERVICES INC is Hiring a QUALITY ASSURANCE ASSOCIATE Near New York, NY

Job Details

Job Location: Administrative Office - New York, NY
Salary Range: $45,000.00 - $60,000.00 Salary/year
Job Category: Nonprofit - Social Services

Description

POSITION SUMMARY

Under the direction of the Director of Quality Assurance, the Quality Assurance (QA) Associate completes thorough and independent investigations of abuse, neglect or alleged misconduct and other reportable incidents as defined by Part 624, Justice Center, and OPWDD guidelines. The QA Associate also conducts investigations of incidents which occur in Birch’s special education preschools and school-aged special education program. The QA Associate assists in the development and implementation of agency internal review system.

The general purpose of the QA Associate includes investigating incidents and conducting internal management reviews and plant inspections to report findings and recommendations for program improvement.

ESSENTIAL FUNCTIONS

  • Ensures thorough and independent Investigation of Reportable Incidents as defined by Part 624, Justice Center, and OPWDD guidelines
  • Ensures thorough and independent Investigation of Reportable Incidents as defined in the Education Department Policy and Procedures manual and the written Health and Safety Plan
  • Provides detailed written reports using Justice Center and OPWDD-approved format within required time frames
  • Completes Justice Center and OPWDD-approved Incident Investigation Certification Program and maintains certification as investigator
  • Performs as a member of Incident Review Committee
  • Assists with Incident tracking, monitoring and trend analysis
  • Develops incidents trend reports
  • Assists with maintenance of agency incident database
  • Completes entries into OPWDD Incident Report and Management Application (IRMA) as needed
  • Timely submission of investigative reports and corrective action plans for allegations of abuse and neglect according to the Justice Center requirements
  • Conducts training related to incident reporting and incident management, as well as Justice Center and OPWDD regulations
  • Works with management to monitor program compliance with required trainings
  • Conducts internal management reviews (record reviews) and plant inspections in compliance with OPWDD standards as well as NYSED, NYCDOE and DOH standards
  • Develop written reports of internal management audit findings
  • In conjunction with management, develops and implements corrective action plans in response to external and internal audits
  • Assists in the development of audit tools in accordance with applicable regulations
  • Duties require appropriate handling of confidential information and materials and a high degree of competence and attention to detail
  • Serves as a role model for all Agency staff in promoting the Agency’s Value, Mission, and Vision
  • Fosters Agency and program-wide cooperation and teamwork through the use of positive/constructive communication techniques
  • Collaborates with the Agency staff on the development of policies and procedures to comply with regulations and requirements of the various program services, incident management, the Justice Center and other OPWDD regulatory standards
  • Ensures knowledge of all current applicable City, State and Federal regulations
  • Attends training relevant to position
  • Provide additional supports according to agency needs at the Director of QA’s discretion
  • Advance knowledge of Microsoft Office products

Qualifications


EDUCATION

BA/BS required, MA/MS preferred

CERTIFICATION

Justice Center and OPWDD-approved Incident Investigation Certification

EXPERIENCE

  • Two (2) years of experience working with individuals with developmental disabilities
  • A minimum of two (2) years of experience working in OPWDD programs (e.g. Residential Services, Day Habilitation, Medicaid Service Coordination) conducting incident and occurrence investigations and quality assurance work
  • Prior experience in investigative procedures and program auditing
  • Prior experience in interpretation of regulation and policy development and implementation

SKILLS AND ABILITIES

  • Excellent interpersonal, written and oral communication skills required
  • Excellent critical thinking skills
  • Advance policy interpretation skills
  • Advanced organization skills
  • Ability to perform with high degree of independence

Job Summary

JOB TYPE

Other

SALARY

$130k-155k (estimate)

POST DATE

11/16/2022

EXPIRATION DATE

04/05/2024

WEBSITE

birchfamilyservices.org

HEADQUARTERS

FAR ROCKAWAY, NY

SIZE

500 - 1,000

FOUNDED

1975

CEO

MATTHEW STURIALE

REVENUE

$50M - $200M

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About BIRCH FAMILY SERVICES INC

Since 1975, Birch Family Services has served over 20,000 people with autism and developmental disabilities and their families throughout New York City. We have grown from a single classroom to a provider of educational and long-term supports in 30 locations in Manhattan, Queens, Brooklyn, and the Bronx. Our programs have expanded over the years and now include a wide array of individualized, person-centered services. Birchs programs have helped people with autism and developmental disabilities and their families navigate significant transitions across the life cycle for more than 40 years. Thr...oughout our history, we have demonstrated the ability to provide quality programs that support the individual needs of children, adolescents, and adults so that they can reach their full potential. We Employ: Teachers Certified in Special Education and Early Childhood Education Teachers Assistants Direct Support Professionals Day Habilitation Specialists Employment Support Specialists Educational Supervisors Job Developers Nurses Operations Coordinators Residential Managers School Administrators Shift Supervisors Licensed professionals in the following areas: Speech and Language Pathology, Occupational Therapy, Physical Therapy, Nursing, School Psychology, & Social Work More
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The following is the career advancement route for QUALITY ASSURANCE ASSOCIATE positions, which can be used as a reference in future career path planning. As a QUALITY ASSURANCE ASSOCIATE, it can be promoted into senior positions as a Quality Assurance Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary QUALITY ASSURANCE ASSOCIATE. You can explore the career advancement for a QUALITY ASSURANCE ASSOCIATE below and select your interested title to get hiring information.

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If you are interested in becoming a Quality Assurance Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Quality Assurance Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Quality Assurance Associate job description and responsibilities

Quality Assurance Associates conduct audits, training programs as well as documentation reviews and analysis.

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Prepare an efficient training program for all quality systems.

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Examined and compared given photos to ensure accuracy and required photos meet quality standards.

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Train and provide assistance to less experienced members of the QA team on quality procedures, protocols, and documentation.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Quality Assurance Associate jobs

Quality Assurance Specialist roles will typically be looking for the skills previously outlined.

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Step 3: View the best colleges and universities for Quality Assurance Associate.

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