Job Title: Program Manager

Salary: $65-85k

Worksite: 100% on site

Industry:

Events Services

Employment Type:

Full-time

Qualifications:

• Bachelor's Degree in Business, Hospitality, or Event Planning; or equivalent combination of education and experience.
• Minimum of 8 years of experience in Hospitality, Events, or Performance industries, with at least 3 years of meeting planning experience.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with Microsoft Teams, SharePoint, One Drive, Zoom, and other collaboration tools.
• Ability to use computers and office equipment regularly.
• Comfortable lifting up to 20 lbs.
• Ability to perform tasks involving sitting, standing, and walking.

Responsibilities:

• Manage and lead client relationships, program planning, execution, and financial management.
• Serve as the main point of contact for clients, fostering strong relationships and providing creative solutions.
• Consult with clients to understand program goals, needs, and expectations.
• Stay informed about industry trends to deliver compelling and innovative concepts.
• Schedule and conduct planning and debrief meetings with clients to assess program outcomes.
• Collaborate with internal teams from sales to operations for seamless program execution.
• Negotiate and manage supplier contracts, ensuring cost-effective and high-quality services.
• Coordinate logistical details for meetings and events, overseeing program specifications.
• Act as a liaison between clients, hotels, and other suppliers.
• Manage program budgets to maximize cost savings and revenue opportunities.
• Provide leadership and direction to internal teams and on-site travel staff.
• Implement contingency plans and troubleshoot onsite issues as needed.
• Identify and share best practices and process improvements company-wide.
• Travel up to 25% or more annually as required.