Virginia Mason Franciscan Health brings together two award-winning health systems in Washington state CHI Franciscan and Virginia Mason. As one integrated health system with the most patient access points in western Washington, our team includes 18,000 staff and nearly 5,000 employed physicians and affiliated providers. At Virginia Mason Franciscan Health, you will find the safest and highest quality of care provided by our expert, compassionate medical care team at 11 hospitals and nearly 300 sites throughout the greater Puget Sound region. While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!

• Utilizes thorough knowledge of assigned business and systems technology to identify and design improvements to computer-based systems. Consults with internal and external system users (e.g., vendors, VM staff) to ensure system design changes are compatible with existing processes. Devises test plans, builds test data, and tests new or enhanced application functions.
• Conducts operational and organizational studies of assigned business units. Analyzes structure and flow of work through units and recommends changes to improve operations. Keeps abreast of relevant changes in technologies and, as appropriate, incorporates new technologies into new systems and/or system enhancements.
• Collaborates with business unit leadership, and other parties (e.g., IS, vendors) as appropriate, in determining and implementing cost-effective solutions to business problems and/or system failures. Develops contingency plans for potential system failures.
• Establishes project scope and timelines; works with business unit management in assigning accountabilities to project team members, and communicates changes in project scope/timeline to management and customers. Provides guidance to lower-level Business Analysts as appropriate.
• Develops and delivers training and operating procedures. Provides formal classroom training for new applications, utilizing vendor-supplied applications (e.g., tutorials) where appropriate.
• Resolves production problems by analyzing the cause of the error and determining the correct course of action to restart processing in an accurate and timely manner.
• Develops specifications for enhancements and reports. May work with an assigned technician, internally or externally, or may write the necessary code.
• Ensures the integrity of the application(s) and related data. Maintains application interfaces in collaboration with IS.

• Bachelor's degree in business, information systems, or a related field; or equivalent.
• At least five years related experience, preferably in a healthcare environment.
• Strong knowledge of information systems/technologies including PC-based applications (e.g., MS Office); knowledge of business unit-specific systems (e.g., Oracle, Cerner) a plus. Strong skills in using report writing applications.
• Strong skills in conducting systems analysis, and in troubleshooting.
• Strong project management skills, including organizational skills and aptitude for detail.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple concurrent activities.

Just as Virginia Mason is dedicated to improving the lives of our patients and our community, we are equally dedicated to your professional and personal success. With a wide range of perks that includes comprehensive compensation and benefits, continuing education and support, and the opportunity to live in one of the most livable cities in the country, you will find that an opportunity with Team Medicine is one worth taking. Virginia Mason Medical Center, was recognized among the Best Hospitals in Washington state by U.S. News & World Report. Located in Seattle, WA, Virginia Mason is an internationally recognized leader in the continuous improvement of health care. With an extensive list of awards and distinctions that includes our recognition as Top Hospital of the Decade by The Leapfrog Group, Virginia Mason offers you the opportunity to partner with exceptionally talented peers at every level. You will contribute to the strength of our Team Medicine approach to collaborative medicine and benefit from the changes enacted through our Virginia Mason Production System, a model that has transformed health care by providing patients with easier access to care, reducing errors, and continuously innovating patient safety and quality that has been adopted by other organizations here and abroad. Join us, and find out how many ways Virginia Mason offers you the chance to focus on what really matters - our patients.

We deliver inspired people to do meaningful work.

We are an equal opportunity/affirmative action employer.