Working Title ABC Store Manager Assistant Role Title Retail Specialst II - 79112 Location Chesterfield - 041 Job Description Location:

Stonebridge Shopping Center 201 Stonebridge Plaza Avenue Richmond, VA 23225

Salary $42,395

Join A Team Crafted of Virginias Top Shelf Talent! Now seeking individuals robust of character with refreshing notes of motivation and reliability to work in one of our more than 389 retail locations across the Commonwealth. Retail Operations is VA ABCs largest division. We consider our dynamic and committed Retail Staff as one of the most important ambassadors to our Mission of generating a reliable stream of revenue for Virginia and promoting public safety through the responsible sale and regulation of alcoholic beverages. We offer an engaging blend of governmental and private-sector business environments. Virginia ABC is a leading revenue producer for the Commonwealth and the source of future economic growth and innovation for the state. Work in a fun and spirited environment and be engaged in your community. Our values are Accountability, Service, Integrity, and Performance Excellence. VA ABC is a Military-Friendly Employer, is V3 Certified, and embraces Diversity, Equity, and Inclusion. We offer: Excellent work/life balance Average work week is 40 hours 14 paid Holidays and PTO earned every 2 weeks worked Affordable Healthcare with employer contributions Virginia Retirement System (VRS ) benefits College Tuition Reimbursement program

ESSENTIAL FUNCTIONS , JOB DUTIES AND RESPONSIBILITIES

The incumbent will serve as Assistant Store Manager of an ABC retail store and will have responsibilities related to the overall direction of operational, staffing, personnel, inventory and merchandising functions while ensuring compliance with state/legal/agency policies and operational procedures.

Essential Functions, Responsibilities and Duties include: Assisting Store Manager with monitoring customer service of store staff Assisting Store Manager with investigating and resolving customer complaints Ensuring compliance with all ABC policies in the checking of IDs Applying merchandising techniques Accounting for store funds Managing inventory levels Assisting in completing required documentation Assisting Store Manager with training staff on store products, proper customer service skills and sales techniques Assisting with establishing procedures that comply with store policies and appropriate laws Supervising staff and assisting with promoting employee development in the absence of the Store Manager Available to work with limited or no notice Work various shifts and weekly work schedules to include Saturdays, Sundays, some holidays and during inclement weather. On truck delivery days, Assistant Store Managers hours may be outside of normal business hours (i.e. 5:30 am) and on inventory days may work past midnight and/or other times when the store is normally closed. Minimum Qualifications MINIMUM QUALIFICATIONS

Qualified applicants must have: Knowledge of the principles and practices of a retail-related operation Experience supervising multiple levels of employees within a retail-related environment (1 year experience) Experience providing excellent direct customer service, making decisions, and problem-solving Experience performing cash accounting and inventory/category management tasks Retail management experience (1 year retail store management experience) including experience running shifts Demonstrated leadership skills Knowledge and experience utilizing personal computers and electronic point of sales Experience working with general software (Microsoft Word and Excel) and retail-related software Working experience in staffing and hiring practices including screening, interviewing and selection The ability to work independently The ability to maintain a high level of confidentiality The ability to handle stressful situations The ability to multi-task, utilize time management and organizational skills Experience working and responding to inquiries with internal and external customers both in person and on the phone The ability to communicate effectively with customers and employees of ABC , both orally and in writing Must be able to lift up to 65 lbs. Must be at least 21 years of age

Preferred Qualifications PREFERRED QUALIFICATIONS

2 years retail store management experience Special Requirements