Description

POSITION TITLE: Senior Project Manager

POSITION REPORTS TO: Director of Project Management

DEPARTMENT:Customer SuccessPOSITION EFFECTIVE: July 3, 2023

POSITION SUMMARY:The Senior Project Manager has the overall responsibility for the successful execution of assigned projects. The position will typically be assigned a limited number of larger, more complex, customer accounts, as well as smaller customer accounts. Responsibilities include customer coordination of design definition, value engineering, prototype, manufacturing, delivery, installation, and on-going customer service. The Senior Project Manager will provide the leadership/coordination of all activities related to assigned projects while ensuring the highest level of service.

KEY RESPONSIBILITIES:

1. Manage, develop, coach, and motivate the project team to ensure that project objectives are achieved
2. Coordinate and direct all phases of the project/program, including RFP, order confirmations, sales orders, detailing, purchasing, production, delivery and installation
3. Procure complete definition for each project and clearly define the customers’ expectations to the support team at the division
4. Review strategic Value Engineering opportunities with customer(s) for mutually beneficial cost savings
5. Ensure products are engineered to customer specification
6. Develop a project timeline for every project. Coordinate with the Production Scheduler to develop project launch cycle and monitor progress and develop corrective actions where needed
7. Coordinate with Purchasing Department to ensure on time/on budget material procurement
8. Participate in prototype development and review process
9. Monitor production of product through both physical review of work in process and through review of labor and costing report data. Aid in development of corrective actions where needed
10. Provide shipping instructions including verification of site off load conditions where applicable
11. Facilitate and assist in the completion of customer inventory reports and their review
12. As production capacity requires, facilitate outsourcing of production and services where applicable
13. Provide technical back up to Sales and Estimating as required
14. Visit manufacturing locations to review new products before primary manufacturing and shipments begin
15. Performs other related duties as assigned

SUPERVISORY RESPONSIBILITY:

This position manages a project team.

Qualifications

POSITION REQUIREMENTS:

• Ability to manage for highest-quality client experience and results by monitoring all project processes and operations for time and resource efficiency, cost management, and process improvement opportunities
• Self-directed and motivated, with the ability to efficiently and effectively operate independently
• Excellent verbal and written communication skills
• Excellent presentation skills - capable of presenting solutions in a clear, logical manner
• Demonstrated interpersonal, collaborative, and relationship-building skills

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in Business, Engineering, or related field preferred; combination of education and experience will be considered
• 5 years of experience in account or project management
• Extensive experience supporting customer initiatives with a proven track record of attaining a high level of customer satisfaction
• High-level technical expertise including the ability to support and enhance new design and value engineering efforts
• A demonstrated understanding of store fixture manufacturing processes
• Experience with Epicor ERP software preferred

OTHER JOB REQUIREMENTS:

• Must be able to travel regionally up to 25% of the time or as required
• Varying work schedules based on business need are sometimes required
• Frequently required to sit, stand, walk, talk, and hear
• Must have a valid driver's license
• Ability to operate a computer keyboard
• Ability to read a variety of materials
• Ability to sit and stand for extended periods of time
• Ability to carry and lift materials up to 25 lbs.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

STATEMENT OF EMPLOYMENT:

All employees of VIRA Insight are expected to:

• Act as an ambassador of and in accordance with the company’s Core Values.
• Adhere to the company’s Principles of Business and Conduct.
• Demonstrate good judgment and respect the confidentiality of company and personnel information.
• Deal professionally and courteously with all internal and/or external contacts.
• Seek guidance and direction as necessary in the performance of duties.

EEO STATEMENT

VIRA Insight LLC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal/Native American status or any other legally protected Disability-related accommodations during the application process are available upon request.