You haven't searched anything yet.
Job Summary
Located in the viLogics' Ebensburg, PA operation center, this position's responsibilities include assisting Customers with general technical support of computers, applications, network, and Windows-based device technologies. End-user technical support may include
Installs, troubleshoots, and repairs computer systems, hardware, and computer peripherals. Resolves internal user problems and ensures correct operation of personal computers. Maintains parts inventory and logs all service/repair activity. Must perform system setups for new hires. Does require an associate degree or its equivalent. Typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 7 plus years of related experience.
Primary Responsibilities (Essential Functions of the Job)
Knowledge and Skill Requirements
Education – Must have an Associate Degree in an IT-related field from a technical school or higher.
Experience – 7 plus years of experience required depending on the level of technician recruited. Specific knowledge of Computer Hardware, IP Addressing, Office 365, VMware, Cisco networking, Firewalls. and previous experience in a MSP environment is preferred. Experience with ISPs, terminal emulator applications such as PuTTy, and basic routing experience (Eigrp, Hsrp, DMVPN) are beneficial.
Certification/Licensure – Must possess Microsoft, VMware, Veeam, Cisco, CompTIA, ITIL, Kaseya
Skills and Abilities
Working Conditions
Physical Requirements:
Working conditions are for a normal office environment. May require repetitive movement of fingers and pressure on wrists and hands during the use of computer keyboard.
Mental Requirements:
Mental requirements for the position require reading, simple math calculations, multitasking, withstanding moderate amounts of stress, the need to concentrate for extended periods of time, and the ability to balance numerous tasks at one time.
Hours of Operation:
The viLogics is staffed 24 hours a day, 7 days a week, 365 days a year. Shifts will be filled based on tenure and experience. Holiday coverage may be required.
Disclaimer
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract and the employee is considered an “AT-WILL” employee, subject to termination with or without cause or resignation at any time. Qualified employees who require reasonable accommodations to perform the essential functions of the position should notify Human Resources.
Full Time
$45k-58k (estimate)
01/18/2024
05/08/2024
vilogics.com
Tampa, FL
25 - 50
The job skills required for PC Helpdesk Technician III include Computer Hardware, Computer Repair, Technical Support, Confidentiality, etc. Having related job skills and expertise will give you an advantage when applying to be a PC Helpdesk Technician III. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by PC Helpdesk Technician III. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for PC Helpdesk Technician III positions, which can be used as a reference in future career path planning. As a PC Helpdesk Technician III, it can be promoted into senior positions as a PC Support Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary PC Helpdesk Technician III. You can explore the career advancement for a PC Helpdesk Technician III below and select your interested title to get hiring information.