POSITION SUMMARY

The Telecom Account Director leads the sales and account management functions for the largest telecommunications accounts in the organization. There is a very high expectation that Vertiv will maintain and grow their share of wallet within these key account across the broad portfolio of new products and services. The director will interact with all levels of management to influence and lead decision-makers and team leaders. The primary expectation of this role is to define, lead, direct, coordinate Vertiv’s account management strategy and execution of account objectives, by collaborating with lines of business, regional sales and service organizations and leadership. Teamwork with the various Vertiv selling motions is of paramount importance as is the ability to work well with respected executive leaders and key decision-makers or influencers for each client.

RESPONSIBILITIES 

• Build, develop, and maintain business relationships, as well as the customer satisfaction level, for the largest telecommunication accounts in the organization.
• Develop sales and business opportunities, for short and long-term goals defined as part of the corporate strategy.
• Ensure existing customer portfolio is developed and maintained at all levels to ensure positive customer satisfaction.
• Identify and apply all necessary action in the telecommunications market to reach sales objectives, concentrating on expanding coverage of the market segment and integrating new account opportunities.
• Lead strategic analysis and planning activities to determine the appropriate offerings and sales techniques that demonstrate value for the customer and justification for the product and service offering presented.
• Drive executive level communications while effectively persuading the audience with data and statistics that make our points clear, concise, and obvious.
• Ensure service and delivery execution and delivery of contract requirements and customer expectations by enforcing cross-functional management of operational teams.

QUALIFICATIONS

• 10 years’ experience in a Sales Leadership role working with high profile accounts.
• Demonstrated ability to close complex transactions through direct influence and multiple decision-makers.
• Provide guidance and oversight to team members to facilitate proper influence, whether it is of a business, technical, legal, or other nature.
• Excellent organizational, analytical, and interpersonal skills.
• Excellent project management skills preferred.
• Must be a self-starter and follow project to completion with minimal supervision.
• Must be able to work under different levels of pressure with strong interpersonal and leadership skills.
• An effective motivator with an enthusiastic desire to succeed is required.

EDUCATION AND CERTIFICATIONS

• BA or BS in Business, Marketing, Communications, or similar field is required. MBA is preferred.

TRAVEL TIME REQUIRED 

• Travel 50% - Extensive domestic and limited international travel will be required as needed.

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5.0 billion in revenue, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, O, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.