• Ensures delivery against the “right” brief. Motivates and leads team to deliver TPN approach and high-quality, excellent ideas and output.
• Sells incremental work and current ideas via smart sell-in strategies and strong presentations.
• Engages and leads team through collaborative process.
• Partners with clients to set priorities and provide value.
• Sets and manages expectations with the clients and agency partners and champions the agency.
• Ensures high-quality work output, great project management, flawless delivery and elimination of agency errors within the team.
• Anticipates client barriers, objectors and influencers, and sets strategies to overcome.
• Understands the role of digital and how it can build and amplify our client’s business.
• Creates relationship strategies by assessing role, style and needs of key clients.
• Can articulate TPN’s positioning as a Commerce Agency and is engaged in continuous learning & development activities

• Identifies opportunities within process, work or the team and initiates a collaborative workstream to constantly improve.
• Ensures strong internal team health, including strong team trust and collaboration.
• Ensures individual team member growth by providing mentorship as well as challenging growth assignments and opportunities.
• Contributes to the agency through training, case studies, connecting cross-team/client, thinking beyond your team assignment.
• Provides leadership on business, people, ideas.
• Shares client business information so that the entire cross-functional team has the appropriate understanding of client information/knowledge.

• Provides financial stewardship and manages scope and resources in order to deliver financial health and meet financial goals. Drives organic growth on the business and supports agency new business efforts.
• Establishes strong cross-functional relationships and leads the business collaboratively with department peers.
• Addresses and solves both external and internal conflict, and practices and models effective communication externally and internally.
• Builds resource allocation appropriate to the business.
• Represents and sells our services, capabilities, proprietary thinking.

• Constantly assesses and keeps the team’s eye on the prize – right resources on right work.

• Responsible for management of overall Account Strategy to ensure exceptional client satisfaction, health of the business and growth.
• Builds high-performing business partnership and relationships that add value through thought leadership and trusted advisor approach.
• Deeply understands and applies business, client and retail/promotion/digital/customer experience expertise to create marketing solutions and proactive thought leadership.
• Navigates the client organization the purpose of growth, sell-in and effective delivery of our marketing solutions.
• Navigate client process, stakeholders and culture.

• Years Experience: 6-8 years in an agency environment
• Education: Four-Year Degree
• Job Type: Permanent, Full-Time

Department: Account
This is a full time position