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VCA Companion Animal Medical Center is seeking a Lead Client Service Representative to join our leadership team! VCA Companion Animal Medical Center is a well-established veterinary clinic located in the heart of Downtown Carmel.
We have a strong client base and a highly skilled, long-term team of associates. If you have at least 3-5 years of veterinary CSR experience and are looking to grow within your position, please review the job description below and apply!
Job Summary :
Coordinate and oversee activities of the front office and front office team members to ensure compassionate and professional care to patients and clients while ensuring an effective and efficient front office work flow.
Knowledge, Skills, and Abilities :
Education and Experience :
Physical Requirements :
The following is a list of essential job requirements. This list may be revised at any time and additional duties not listed here may be assigned as needed.
Job functions and job responsibility include :
Client Service :
Maintain charts and computer records :
Housekeeping / Maintenance / Cleanliness :
Financial Responsibilities :
Verify that all provided services and / or products have been accurately entered in the computer on
the client’s order / invoice
veterinarian) in cases where clients cannot pay their balance at the time of dismissal
Hospital Manager
Always keep cash / checks etc. secure
Lead Duties :
VCA Animal Hospitals offers a competitive compensation and benefits package including Medical / Dental / Vision insurance, 401(k) retirement plan, pet care discounts, paid vacation, holidays and sick days, and health and well-being programs that provide resources and training.
Compensation is negotiable based on education, experience, and other relevant credentials.
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits : We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation / sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job.
Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at
Last updated : 2024-05-02
Full Time
$54k-69k (estimate)
05/03/2024
05/09/2024
DARIEN, CT
100 - 200
1961
WILLIAM RYAN
$10M - $50M
The job skills required for Customer service lead include Leadership, Communication Skills, Scheduling, Client Service, Housekeeping, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service lead. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service lead positions, which can be used as a reference in future career path planning. As a Customer service lead, it can be promoted into senior positions as a Customer Service Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service lead. You can explore the career advancement for a Customer service lead below and select your interested title to get hiring information.