Seeking outgoing, personable, sales-oriented individuals for our Part-Time role at The Lash Lounge Carmel as our Salon Concierge!
What We Do: The Lash Lounge is the luxury destination for eyelash and eyebrow services. Our guests are able to step out and face the world with confidence.
Why Join our Sales Team: We value our fun-filled, rewarding work environment, with fantastic guests and team members. We are growing and expanding our team!
Schedule:
MUST BE AVAILABLE WEEKDAYS/WEEKENDS/EVENINGS
Key Responsibilities:

• Meet and exceed guest membership and scheduling targets
• Consult with guests on key benefits of services, memberships, and retail products
• Coordinate appointment scheduling, communicating confidently via phone, text and email
• Create an outstanding experience so every guest will want to return
• Decisively resolve issues, appropriately escalating issues to mitigate in future
• Manage accurate sales transactions and guest/member records within MindBody software
• Other duties as assigned

Our ideal candidate:

• You are a spirited, outgoing team member who is passionate about excellent customer service
• You take pride in, and truly enjoy, cultivating relationships with guests
• You smile and demonstrate exceptional communication skills with ability to listen, clearly communicate
• You can work in fast paced environments, multitasking and prioritizing
• You always work with the highest levels of integrity and respect and avoid gossip/drama
• You always present as professional, confident and approachable
• You are skilled at using various technology platforms and feel comfortable learning to use new programs

Experience:

• Customer service and/or front desk/receptionist: 2 years
• Sales and/or marketing experience: 2 years (Preferred, especially in a retail or membership model)
• Salon/beauty experience preferred

Job Type:
Part-time reporting to the Salon Manager. Will work in coordination with the Front Desk team.
Pay:
$13.00-$15.00 per hour (depending on experience), plus bonus and commission eligible