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POSITION DESCRIPTION
POSITION TITLE: Member Experience Specialist (MES)
FLSA STATUS: Non-Exempt, Hourly
COMPENSATION: Base rate of $15.00 per hour $2-$4 per hour commission opportunities for membership and personal training sales!
JOIN OUR TEAM
At VASA Fitness, we want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive--embodied by members and team members alike--VASA is a place where lives are changed because of authentic connections made within our supportive community.
We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20 hours per week. All employees receive two complimentary gym memberships--one for themselves and another to give away--plus 401k options.
30 hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)
40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)
Come join VASA Fitness and join a passionate, fun, and united team!
PURPOSE
The Member Experience Specialist is responsible for delivering a world-class experience to our members and guests every visit. We define a world-class experience as a friendly greeting, ensuring all equipment in the club is fixed as quickly as possible, and the club is sparkling clean. This is accomplished through flawless execution of our operational standards.
DELIVERABLES
Operational Responsibilities: Demonstrates Commitment to Delivering a World Class Guest and Member Experience and Upholds VASA Operational Standards.
About the Company:
VASA Fitness
Full Time
Sports & Recreation
$67k-96k (estimate)
03/08/2024
05/07/2024
vasafitness.com
OREM, UT
200 - 500
2014
Private
TERRI CALTON
$50M - $200M
Sports & Recreation
VASA Fitness provides aerobic classes, cardio equipment, cardio cinema rooms and fitness training sessions.
The following is the career advancement route for Customer Experience Specialist positions, which can be used as a reference in future career path planning. As a Customer Experience Specialist, it can be promoted into senior positions as a Customer Experience Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Specialist. You can explore the career advancement for a Customer Experience Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Experience Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Experience Specialist job description and responsibilities
Provide an exceptional customer experience through all channels, providing a personalized experience whenever possible.
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Focus on activities that create lifetime customers – provide them a standout and consistent experience that keeps them coming back for more.
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Complete prioritisation of customer support requests, providing solutions through online and over the phone support.
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Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions to their needs.
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Attend to customer enquiries, requests, and complaints by proffering value-adding solutions ; Going the extra mile to provide suitable solutions.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Experience Specialist jobs
Customer experience specialist job description get to make a difference every single time they go to work.
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Portland Customer Support agents are required to conduct themselves professionally and provide exceptional service while supporting all business decisions.
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Exercise good service and business judgment with end goal of customer satisfaction.
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Team oriented, ability to work with a diverse customer base, ability to negotiate and strong sales skills.
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Must possess excellent customer service attitude/skills.
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Step 3: View the best colleges and universities for Customer Experience Specialist.