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Acro Service Corporation
Phoenix, AZ | Full Time
$51k-63k (estimate)
6 Days Ago
Metrosys
Phoenix, AZ | Full Time
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Insight Global
Insight Global
Phoenix, AZ | Full Time
$55k-70k (estimate)
4 Days Ago
Valleywise Health System
Phoenix, AZ | Full Time
$48k-61k (estimate)
10 Months Ago
Pyramid Consulting, Inc.
Phoenix, AZ | Full Time
$53k-67k (estimate)
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Phoenix, AZ | Full Time
$50k-63k (estimate)
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Hospice of the Valley
Phoenix, AZ | Full Time
$52k-66k (estimate)
1 Month Ago
Vaco Technology
Phoenix, AZ | Full Time
$56k-71k (estimate)
3 Days Ago
Sprouts Farmers Market
Sprouts Farmers Market
Phoenix, AZ | Full Time
$48k-60k (estimate)
4 Days Ago
Avenue5 Residential, LLC Career Center
Phoenix, AZ | Full Time
$50k-63k (estimate)
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Radiant Digital
Phoenix, AZ | Contractor
$48k-60k (estimate)
5 Months Ago
Desktop Technician
$48k-61k (estimate)
Full Time 10 Months Ago
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Valleywise Health System is Hiring a Desktop Technician Near Phoenix, AZ

Under the guidance of the Manager IT Service Delivery, the Desktop Technician II position will be responsible for supporting Valleywise Health service operations by supporting and maintaining integrated IT hardware and software systems and various desktop office suite products. This position will analyze configuration and/or performance problems using specialized diagnostic tool sets to enable hardware and software functionality while providing excellent customer service. This position has extensive customer contact with business stakeholders and customers relating to IT equipment located throughout the MIHS campus and remote sites.
Hourly Pay Rate: $21.34 - $31.48 
Qualifications
Education:
  • Requires a high school diploma or GED.
  • An associate degree or higher in Information Technology or a related field is preferred and may substitute for required experience.
Experience:
  • Must have a minimum of one (1) year of experience providing desktop hardware and software support.
Certification/Licensure:
  • Must possess and maintain a valid Arizona driver's license.
  • A and ITIL certifications are preferred.
  • Must have a valid fingerprint clearance card issued by the Arizona Department of Public Safety or submit a completed Affidavit at the time of hire. Must complete fingerprint clearance card application within seven (7) days of hire date. Must present actual card within 90 days of applying for a fingerprint clearance card.
Knowledge, Skills, and Abilities:
  • Must have previous experience providing desktop hardware and software support, including break/fix troubleshooting.
  • Must be able to demonstrate the ability to handle multiple customer requests with different priorities and deadlines professionally.
  • Must be able to follow procedures for documenting, tracking, resolving, and reporting problems through the automated tracking system.
  • Must be able to recognize, analyze, and effectively solve problems in a timely and organized manner using ITIL best practices and procedures.
  • Must be able to communicate clearly, both orally and in writing, with the customer community, teammates, and technical personnel.
  • Must participate in a 7x24 on-call rotation performing weekend and after-hours support.
  • Requires the ability to read, write, and speak effectively in English.

Job Summary

JOB TYPE

Full Time

SALARY

$48k-61k (estimate)

POST DATE

07/14/2023

EXPIRATION DATE

04/28/2024

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Valleywise Health System
Full Time
$79k-94k (estimate)
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The job skills required for Desktop Technician include Troubleshooting, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Technician. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Desktop Technician positions, which can be used as a reference in future career path planning. As a Desktop Technician, it can be promoted into senior positions as a CAD Support Technician II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Technician. You can explore the career advancement for a Desktop Technician below and select your interested title to get hiring information.

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If you are interested in becoming a Desktop Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Technician for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Desktop Technician job description and responsibilities

Advising staff on appropriate procedures for directing their IT-related queries and recommendations.

03/02/2022: El Paso, TX

Delivering IT and related assistance upon request, or as you deem suitable.

02/13/2022: Worcester, MA

Performing routine inspections and upkeep of existing installations.

04/25/2022: Buffalo, NY

Updating computer operating systems and other important software, as needed.

05/06/2022: Springfield, IL

Substantiating requests for hardware and software purchases and upgrades, if appropriate.

03/24/2022: Galveston, TX

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Desktop Technician jobs

Ability to effectively prioritize and execute tasks in a high-pressure environment.

03/15/2022: Augusta, GA

Ability to conduct research into PC and software issues and products as required.

02/22/2022: Atlanta, GA

Dexterity of hands and fingers to operate a computer keyboard, mouse, power tools, and other computer components.

04/07/2022: Mcallen, TX

Able to read and understand technical manuals, procedural documentation and OEM guides

04/24/2022: Rochester, NY

Working technical knowledge of current protocols, operating systems, and standards.

05/03/2022: Huntsville, AL

Step 3: View the best colleges and universities for Desktop Technician.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
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