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POSITION SUMMARY: Performs a variety of clerical functions for the department. Greets and responds to customers at the desk. Provides patient prep instructions for scheduled procedures. Courteously answers the phone, triages phone calls appropriately. Facilitates communication between Interpreting Radiologists and Referring Physicians. Participates in continuous quality improvement activities and educational experiences in support of departmental philosophy and objectives, as well as Health System initiatives. |
EDUCATION/TRAINING: At least one year of clerical experience with medical background required. Medical Terminology knowledge required. |
EXPERIENCE/SKILLS/ABILITIES: Successful completion of annual job specific competencies and skill verification tools required. Strong telephone etiquette, customer service and basic patient care skills preferred. Ability to clearly and calmly communicate in English both verbally and in writing with patients, medical staff and the public. Ability to type 35 wpm and proficiency in a variety of computer applications preferred.Ability to operate variety of office equipment. |
Our Commitment to Diversity, Equity, and Inclusion
UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.
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Full Time
$40k-54k (estimate)
01/13/2024
05/04/2024
The job skills required for Patient Service Representative include Customer Service, Patient Care, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Service Representative positions, which can be used as a reference in future career path planning. As a Patient Service Representative, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Service Representative. You can explore the career advancement for a Patient Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Service Representative job description and responsibilities
Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.
01/31/2022: Chico, CA
May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.
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Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.
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Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.
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A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Service Representative jobs
Open the Patient Service Representative Cover Letter Template.
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Patient confidentiality must remain a primary concern.
01/31/2022: Sioux City, IA
Know how to feel, express and receive gratitude.
02/15/2022: Akron, OH
Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
01/02/2022: Norfolk, VA
Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.
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Step 3: View the best colleges and universities for Patient Service Representative.