Utopia Bagels was founded in 1981 as a neighborhood establishment in Queens, New York. During its humble beginnings the store was a local favorite serving hot bagels, pastries, and coffee to a loyal customer base. Over the past years, Utopia Bagels has become a New York City staple and a nationwide sensation, keeping the same recipes and core values that it was founded with.

We are seeking a highly motivated and experienced Supervisor to assist in overseeing our operation. The ideal candidate will have a strong background in team management and restaurant operations. As the Supervisor, you will be responsible for ensuring the smooth and efficient running of the restaurant, maintaining high standards of food safety and quality, and providing exceptional customer service.

Responsibilities:

- Assist in managing a team of employees, providing guidance, training, and performance evaluations

- Ensure compliance with food safety regulations and maintain high standards of cleanliness and hygiene

- Experience with restaurant POS system knowledge and inventory procedures

- Perform weekly inventory and order all necessary goods for the restaurant while also staying within the COGS budget when necessary

- Collaborate with all staff to ensure all customers' needs are met

- Handle a large volume of orders and customers on a day to day basis

- Handle customer inquiries, complaints, and feedback in a professional manner

- Implement and enforce company policies and procedures

Skills:

- Excellent communication skills to effectively interact with staff and customers

- Solid understanding of food safety regulations and best practices

- Ability to multitask and prioritize tasks in a fast-paced environment

- Strong problem-solving skills to address operational challenges

- Experience in catering operations is a plus

Note: Only qualified candidates will be contacted for an interview.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid training

Experience level:

• 3 years

Restaurant type:

• Quick service & fast food restaurant

Shift:

• 8 hour shift
• Day shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Ability to Relocate:

• New York, NY 10016: Relocate before starting work (Required)

Work Location: In person