Certified Medical Assistant, Medical Center Clinic - Richardson

Why UT Southwestern?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the #1 hospital in Dallas-Fort Worth for the sixth consecutive year, we invite you to continue your healthcare career with us at UT Southwestern. You’ll discover a culture of teamwork, professionalism, and consistent opportunities for learning and advancement into leadership roles.

All full-time employees will have a robust benefits package including employer paid medical insurance. Children and family medical insurance plans are available at a cost to the employee.

To learn more about the benefits UT Southwestern offers visit https://www.utsouthwestern.edu/employees/hr-resources/.

Job Summary

Works under general supervision of physician and/or nurse to provide clinical support to physicians and nurses in delivery of patient clinical care and administrative support.

This position supports Neurology, Urology, and Spine patients. The ideal candidate is someone with excellent bedside manners and who can show empathy and compassion for others. Previous experience in these specialties is preferred but not required.

Work Location: 3030 Waterview Parkway, Richardson, Texas

Shift Requirement: Monday through Friday, 8:00 AM to 5:00 PM

Experience and Education

• High school diploma or equivalent.
• Completion of Medical Assistant training in an approved program, or one (1) year experience patient care in a physician office practice or hospital setting required.
• CPR certification or Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) before first day of employment is required.
• Medical Assistant certification and maintenance of current certified status obtained through one of the following:
  • The American Association of Medical Assistants
  • The American Medical Technologists Association
  • The National Association for Health Professionals
  • The National Center for Competency Testing
  • The National Healthcareer Association
  • American Allied Health

Job Duties

• Takes, records, and reports patient vital signs using medical equipment; performs procedures of low complexity such as visual acuity, development and/or musculoskeletal screening, POC testing, phlebotomy, EKG testing, and other approved clinic specific diagnostic testing.
• Escorts or transports patients to exam rooms or treatment rooms, or other areas as directed.
• Documents completion of patient care tasks in medical records, and reinforces education provided by the physician or nurse seeking assistance from the nurse or physician as appropriate.
• Assists in care of patients by preparing exam rooms for patient care, facilitating use of diagnostic equipment, and ensuring availability of needed patient information, such as results of diagnostic exams and medical records.
• Assumes responsibility for weekly autoclave temperature monitoring, POC testing QA, and monthly audit report on compliance as directed by clinic management.
• Serves as preceptor and resource for newly hired medical assistants and medical assistant externs, actively participating in their integration into the department.
• May perform a variety of administrative/clerical duties, scheduling patient appointments, pre-certifying procedures, answering patient phones by collecting data to forward to the nurse for triage as directed.
• Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning.
• May function as a clinic safety officer, verifying each employee’s knowledge of fire safety and the evacuation plan for the work area as directed.
• Confirms appropriate patient consent and authorization forms are signed for research and/or medical treatment.
• Maintains current customer service, clinical, and technical skills by attending training programs and procedures. Participates in annual skills competency review.
• Maintains adequate stock of supplies as required for work area. May provide occasional working supervision to non-licensed medical and/or clerical office support personnel for clerical functions or other non-clinical activities.
• Performs other duties as assigned.

This position is security-sensitive and subject to Texas Education Code §51.215, which authorizes UT Southwestern to obtain criminal history record information.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: https://jobs.utsouthwestern.edu/why-work-here/diversity-inclusion.