Job Summary:

The Certified Medical Assistant, under the direction of a physician, plays a vital role in providing exceptional healthcare services to patients. This position involves a wide range of patient care activities, including maintaining clinical records, taking vital signs, making, and receiving phone calls, refilling prescriptions, completing pre-authorizations, and scheduling appointments.

Duties/Responsibilities:

• Prepare treatment rooms for patient examinations, ensuring cleanliness and sterilization of equipment. Restock supplies and maintain optimal inventory levels. Document and track inventory as needed.
• Escort patients from the waiting room and prepare them for examination.
• Conduct interviews with patients to gather and record medical information in their electronic medical record. Ensure all necessary charts and forms are prepared for the provider.
• Measure, collect, and record vital signs such as pulse, blood pressure, weight, and height. Assist in preparing patients for examinations and tests.
• Administer routine medications, injections, and vaccinations as directed by the physician. Identify and report any adverse reactions.
• Perform administrative tasks, including answering telephone calls, taking messages, sending referrals/orders, and scheduling patient appointments.
• Fulfill any additional duties and responsibilities as assigned by management and physician leadership.
• Adhere to all HIPAA and confidentiality regulations and policies.

Education and Experience:

• High school diploma or equivalent.
• Completion of a Certified Medical Assistant program and current certification.
• Maintains CPR certification.
• Knowledge of the healthcare field and medical specialties.
• Understanding of information that needs to be conveyed to patients and families.
• Experience in a PC/Windows environment.
• Familiarity with Allscripts EHR and PM systems is a plus.

Physical Requirements:

• Ability to sit or stand for extended periods of time.
• Proficiency in operating general business equipment, such as printers and copiers.
• Effective oral communication skills.
• Capability to lift files, open filing cabinets, and bend or stand on a stool, as necessary.