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USAN, Inc. is a leading provider of Cloud Contact Center Solutions with over 30 years of experience enabling CCaaS transformations and empowering businesses to deliver exceptional omnichannel customer experiences. With a strong focus on innovation and customer success, USAN offers a comprehensive suite of CCaaS solutions that enable organizations to optimize their contact center operations and drive superior outcomes.
Overview:
USAN, an Atlanta Georgia-based company with nationwide IT operations is seeking a Site Reliability Manager to join our Team. The SRE Manager is expected to assume the role in performing & overseeing the implementation, management, and troubleshooting responsibilities of USAN’s Nationwide on prem colocation Sites & Customer location environments. We are actively seeking a highly motivated and results driven Field Operations Site Reliability Manager to join our esteemed Operations Team. The ideal candidate will play a pivotal role in maintaining & providing on-site coverage at two USAN data center locations in the Northeast metropolitan area. Duties also include following USAN best practices related to hardware and software installation and maintenance techniques and specifications. This highly technical position requires daily interaction and co-existence with USAN internal Collocation Engineers & external Engineering Teams, Vendors & Customers. Superior organizational, prioritization and self-motivation skills are a must. Strong self-management abilities and a firm commitment to providing excellent technical support & service is a must. Additionally, you will work in tandem with USAN’s Support & Professional Services Teams in ensuring USAN provides excellent service to our growing Customer base.
Responsibilities:
Basic Qualifications:
Preferred Qualifications
If you are a seasoned Site Reliability Manager with a track record of success in Data Center technologies, we encourage you to apply. Join our team and be a key contributor to our growth and success.
Job Benefits:
Full Time
$154k-196k (estimate)
01/31/2024
05/23/2024
usan.us
GA
<25
The job skills required for Site Reliability Manager include Troubleshooting, Prioritization, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Site Reliability Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Site Reliability Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Site Reliability Manager positions, which can be used as a reference in future career path planning. As a Site Reliability Manager, it can be promoted into senior positions as a Reliability Engineering Sr Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Site Reliability Manager. You can explore the career advancement for a Site Reliability Manager below and select your interested title to get hiring information.