Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace Your role at Clorox: As a Deskside Support Engineer, you will be responsible for providing on-site technical assistance and support to end-users within Clorox. You will troubleshoot hardware and software issues, install, and configure IT equipment, and ensure the smooth operation of desktops, laptops, printers, and other peripherals. The ideal candidate is a proactive problem-solver with excellent communication skills and a strong commitment to customer service. In this role, you will: Provide on-site technical support and assistance to end-users, both remotely and in person. Diagnose and resolve hardware and software issues reported by end-users, ensuring timely resolution and minimal downtime. Install, configure, and maintain desktops, laptops, printers, and other IT equipment according to organizational standards and procedures. Collaborate with IT team members to troubleshoot complex technical problems and escalate issues as needed to ensure prompt resolution. Perform software installations, updates, and patches, ensuring compatibility and compliance with licensing agreements and security policies. Assist in asset management activities, including inventory tracking, asset tagging, and equipment procurement and disposal. Deliver training and guidance to end-users on the use of IT equipment and software applications, promoting best practices for data security and system performance. Maintain accurate documentation of support activities, including incident tickets, service requests, and technical documentation. Adhere to service level agreements (SLAs) and quality standards for response times, ticket resolution, and customer satisfaction. Document and report incidents, problems, and resolutions Ensure compliance with IT policies, standards, and best practices. Support end user computing activities and devices, such as mobile phones, tablets, and laptops What we look for: Bachelor’s degree in information technology, Computer Science, or related field preferred, or 4 years of related work experience Proven experience in providing deskside support and technical assistance to end-users in a corporate environment. Strong knowledge of desktop operating systems (Windows, MacOS), Microsoft Office Suite, and common business applications. Experience with hardware troubleshooting, including desktops, laptops, printers, and peripherals. Familiarity with IT service management tools (e.g., ServiceNow) and ticketing systems. Excellent communication and interpersonal skills, with the ability to explain technical concepts in non-technical terms. Ability to work independently and as part of a team. Customer-focused attitude with a passion for delivering high-quality service and support. IT certifications (e.g., CompTIA A , Microsoft Certified Professional) are a plus. #LI-ONSITE Workplace type: Onsite We seek out and celebrate diverse backgrounds and experiences. We’re looking for fresh perspectives, a desire to bring your best, and a non-stop drive to keep growing and learning. At Clorox, we have a Culture of Inclusion. We believe our values-based culture connects to our purpose and helps our people be the best versions of themselves, professionally and personally. This means building a workplace where every person can feel respected, valued, and fully able to participate in our Clorox community. Learn more about our I&D program & initiatives here. [U.S.]Additional Information: At Clorox, we champion people to be well and thrive, starting with our own people. To help make this possible, we offer comprehensive, competitive benefits that prioritize all aspects of wellbeing and provide flexibility for our teammates’ unique needs. This includes robust health plans, a market-leading 401(k) program with a company match, flexible time off benefits (including half-day summer Fridays depending on location), inclusive fertility/adoption benefits, and more. We are committed to fair and equitable pay and are transparent with current and future teammates about our full salary ranges. We use broad salary ranges that reflect the competitive market for similar jobs, provide sufficient opportunity for growth as you gain experience and expand responsibilities, while also allowing for differentiation based on performance. Based on the breadth of our ranges, most new hires will start at Clorox in the first half of the applicable range. Your starting pay will depend on job-related factors, including relevant skills, knowledge, experience and location. The applicable salary range for every role in the U.S. is based on your work location and is aligned to one of three zones according to the cost of labor in your area. –Zone A: $86,600 - $161,900 –Zone B: $79,400 - $148,400 –Zone C: $72,100 - $134,900 All ranges are subject to change in the future. Your recruiter can share more about the specific salary range for your location during the hiring process. This job is also eligible for participation in Clorox’s incentive plans, subject to the terms of the applicable plan documents and policies. Please apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. To all recruitment agencies: Clorox (and its brand families) does not accept agency resumes. Please do not forward resumes to Clorox employees, including any members of our leadership team. Clorox is not responsible for any fees related to unsolicited resumes. Who we are. We champion people to be well and thrive every single day. We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands. Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress. We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work. And most importantly, we care about each other as multifaceted, whole humans. Join us as we reimagine what’s possible and work with purpose to make a difference in the world. This is the place where doing the right thing matters. Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts. Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment. The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing. For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo. Our commitment to diversity, inclusion, and equal employment opportunity. We seek out and celebrate diverse backgrounds and experiences. We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning. Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here. The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer. Learn more at Equal Employment Opportunity is the Law. Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process. If you need assistance or accommodations due to a disability, please contact us at people@clorox.com. Please note: this inbox is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions/application statuses.