The Opportunity at Altana. Altana is looking for an experienced and passionate. Senior Support Engineer. to join our growing department and help scale our business. You’ll work closely with our internal users and department heads to streamline our technology service catalog. You Will. Provide customer service with a high level of professionalism, patience and empathy. Maintain and develop our internal service desk and catalog offerings. Manage th...
The Role. Architecture & Design. Design, architect, and implement security solutions across a diverse range of projects, ensuring they align with organizational standards and best practices. Lead the integration of security solutions within AWS, Azure, and other cloud environments to ensure a robust defence against security threats and vulnerabilities. Develop and maintain security playbooks to ensure a streamlined response to security incidents....
. Purpose of the role. To support all aspects of MATRIXX Software Applications with Tier 1 Telco customers globally and work collaboratively with MATRIXX’s engineering and professional services teams with the goal of becoming a MATRIXX software certified product expert. To take ownership of complex customer and partner reported issues, and to assist with project delivery in the deployment and operational handover phases. Key responsibilities. Co...
Job Description. Job Description. The Job. As a Senior Support Engineer, TechOps, you will use your proven technical expertise to troubleshoot and resolve complex and escalated customer issues across our Acoustic product suite - which includes components such as SMS, email, web, mobile push, and analytics. Acoustic is bringing cutting-edge technology to the marketing technology space, leveraging AI to bring human-centered solutions to our custome...
Duration. 11 months. Job Description. In this role, you have the opportunity to be part of a highly skilled Healthcare Informatics Solutions and Services team responsible for overall success of customers, utilizing our suite of medical imaging products. The Software Technical Support Level 2 will be responsible for support our installation and customer support teams at a senior level. Job Description Summary. Analyzing break/fix issues and workin...
About Us. Move money. Make money. Finix processes billions of dollars every year for leading SaaS, marketplace, and e-commerce platforms. With one developer-friendly API, Finix helps companies accept payments, manage payouts, and onboard merchants—everything you need to enable payment processing, and grow revenue. Finix has raised over $100M from American Express Ventures, Bain Capital Ventures, Homebrew, Inspired Capital, Lightspeed Venture Part...
SUMMARY. The Senior Support Engineer role reviews, analyzes, and evaluates information technology solutions, supports purchase of technology, facilitates processing of IT invoices, and assists with management of IT Vendors. As a member of the IT Service and Delivery team, the Sr Desktop Engineer provides technical support to the company, and assists in the development of best practices, adherence to IT policies and procedures, and helps to ensure...
Purpose of the Job. The Senior Systems Engineer will be responsible for overseeing day-to-day technology infrastructure at client sites and via remote support to support a wide array of customers and their operational and technology needs. Responsibilities. Provide day to day support of client networks, servers, storage, and overall infrastructure. Maintain our clients' IT infrastructure both remotely and at customer site(s) when needed. Help arc...
Sr. Support Engineer. Hybrid - Austin, TX. Must be located in Austin, TX. HashiCorp is looking for a high-caliber customer facing engineering professional to join its Support Engineering team. This is a phenomenal opportunity to join a small team and have a direct impact on HashiCorp's fast growing business. This highly visible position will be an integral part of both the Support Engineering and Terraform teams. You are a fit if you thrive in a ...
