Duties

Major duties include but is not limited to:

• Performs time keeping for all BHIP Time and Leave (T&L) groups
• Updates and maintains employee timecards daily
• Collects, compiles and/or tracks statistical information
• Accesses status or outcomes in relation to established performance measures, goals, and objectives
• Receives and processes documents and reports in accordance with established procedures
• Draws information from a wide variety of sources in order to prepare reports
• Establishes protocols for incoming data, organizes and maintains patient data and retrieves a variety of computerized data
• Tracks and analyzes trends for issues related to program effectiveness and role implementation
• Utilizes statistical data to compile a monthly workload report for all program staff
• Runs daily clinical encounter reports and distribute to apparent staff
• Assists with keeping the program manager apprised of patient census and any changes/problems that might be encountered
• Participates in performance improvement activities related to the program quality improvement process
• Completes clinic build forms, verify clinic data and stop codes for accuracy for new clinics and modifications
• Sorts and distributes incoming mail
• Answers general questions and direct Veterans and staff to proper personnel
• Produce agenda and take the minutes for BHIP staff meetings
• Reviews proposed directives to ensure proper arrangement, format, consistency with existing directives, as well as the proper distribution
• Performs administrative duties include composing and editing letters; reviewing correspondence for accuracy and completeness
• Submits Your IT and Network Access Requests (NARS) for all BHIP employees and other services, as appropriate
• Audits and verifies VISTA menus and keys, Shared File and File Exchange (SFFX) folder access manager and trainer for email groups and shared folders, maintains electronic files on shared drives for access by staff
• Serves as PIV Card Sponsor
• Performs file maintenance for competency folders, system requests, and general correspondence
• Construct competency folders with required documents and provide disposition of form to employees, supervisors, and Human Resources
• Maintains leave, temporary duty changes, connection clinic coverage, RRTP on-call schedule, and training days on BHIP Outlook Calendar
• Initiates clinical staff call-off process for clinical follow-up with Veteran appointments, coordinating with BHIP MSAs as necessary
• Maintains schedule of groups/classrooms and conference rooms through Meeting Room Manager calendar
• Schedules staff appointments with supervisor for annual reviews, competencies and other performance programs, 90 days and/or six-month follow-ups

Requirements

Conditions of Employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc.
• Selected applicants will be required to complete an online onboarding process
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)
• Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details

How You Will Be Evaluated

• Benefits

  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

  Review our benefits

  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  Documents Accepted:

  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • Other (1)
  • Performance Appraisal
  • Resume
  • Separation Notice (RIF)
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript

  Documents Required:
  

  • Resume

  Please review the above list(s) to ensure you have included all necessary documents required for your application.Not every applicant will require the same documents, therefore it is the applicants responsibility to ensure that their application package includes all necessary documents to determine qualifications and eligibility for appointment, such as a copy of your SF-50, transcript, ICTAP/CTAP documentation (for displaced Federal employees).You will not be contacted for additional information. Applicants will be deemed ineligible if supporting documentation is not submitted.
  Veterans' Preference: Since the Direct-Hire Recruitment Authority is being used, traditional Veterans' Preference rules do not apply. Qualified veterans will, however, be given full consideration for this position.
  Applications are accepted online. Applying online will allow you to review and track the status of your application.

• How to Apply

  All applicants are encouraged to apply online.
  To apply for this position, you must complete the occupational questionnaire and submit the documentation specified in the Required Documents section. The complete application package must be submitted by 11:59 PM (EST) on 04/15/2024 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/12332537.
  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.
  NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USAJOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

  Agency contact information

  Merlinda Winbush

  Phone

  702-791-9000 X14083

  Email

  MERLINDA.WINBUSH@VA.GOV

  Address

  White City VA Medical Center
  8495 Crater Lake Highway
  White City, OR 97503
  US

  Next steps

  After the vacancy announcement closes, applicants are evaluated to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents

Clarification from the agency

ALL US CITIZENS DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.201) for this occupation.