Duties

This position is located in the Office of the Curator of the Supreme Court of the United States in Washington, D.C. The Office of the Curator serves the Supreme Court by promoting a greater public understanding and appreciation of the nation's highest court.
The Visitor Programs Assistant is responsible for a wide range of activities focusing primarily on visitor services and public and private programming, including Courtroom Lectures and tours. Reporting to the Visitor Programs Manager, the incumbent is responsible for educating the public and guests of the Court on the history of the Supreme Court, its Justices, and the Supreme Court Building. To accomplish this work, the Visitor Programs Assistant assists the Visitor Programs Manager with oversight of the volunteer docent and intern programs and has primary responsibility for creating daily schedules for docents and interns. The Visitor Programs Assistant handles routine public contact, preparing a variety of interpretive materials, reports, and other forms as assigned. The position requires strong communication and interpersonal skills, someone who genuinely enjoys working with the public, volunteers, and staff at all levels. Precise attention to detail, tact, diplomacy, and the ability to adapt and adjust accordingly to changes in the daily schedule and last-minute requests for tours and services are also essential. The position requires occasional after-hours work for special events.
The Visitor Programs Assistant supports Visitor Programs at the Supreme Court by:

• Preparing and updating daily schedules to ensure staffing for the Visitor Desk, and that all Courtroom Lectures, building tours, and other office duties are covered.
• Responding to inquiries and requests regarding visiting the Supreme Court.
• Assisting with recruiting, training, managing, and evaluating volunteer docents and interns.
• Assisting the Visitor Programs Manager with the coordination, development, and evaluation of visitor programs.
• Conducting building tours and Courtroom Lectures.
• Assisting with the production of in-person, print, and web-based activities for visitors, including students, teachers, families, and persons with disabilities.
• Creating and distributing quarterly newsletters to the docent corps, and other updates as necessary.

Requirements

Conditions of Employment

• Meet Experience Requirements (see Qualifications)
• Employment is subject to successful completion of a security background check.
• If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See: www.sss.gov

How You Will Be Evaluated

• Benefits

  Review our benefits

• Required Documents

  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

  The following documents are required:

  • A cover letter

  • A resume

• How to Apply

  You must upload the cover letter and resume. These two documents are required and must be received by the closing date, 04/17/2024, in order to be considered. Please submit only these documents unless you have prior federal and/or military experience. In that case your most recent SF-50, Statement of Service, and/or DD-214 will also be required.

  • To begin, click Apply Online to create a USAJobs account or log in to your existing account. Follow the prompts to select your USAJobs resume and/or other supporting documents and complete the occupational questionnaire.
  • Click the Submit My Answers button to submit your application package.
  • It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.
  • To verify your application is complete, log into your USAJobs account, https://www.usajobs.gov, select the Application Status link and then select the More Information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process.
  • To return to an incomplete application, log into your USAJobs account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJobs account or your application will be incomplete.

  Agency contact information

  Human Resources Office

  Phone

  (202) 479-3404

  Email

  hr@supremecourt.gov

  Address

  Supreme Court of the United States
  1 First Street NE
  Washington, DC 20543
  US

  Next steps

  Upon submission, you will receive an e-mail acknowledging receipt of your application. Please be advised that your application will not be considered complete unless all of the required documents have been received. All applicants will be notified once a selection has been made.

• Fair and Transparent

  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

  • Equal Employment Opportunity (EEO) Policy
  • Reasonable accommodation policy
  • Financial suitability
  • Selective Service
  • New employee probationary period
  • Signature and false statements
  • Privacy Act
  • Social security number request

Required Documents